Director, Employee and Labour Relations - Ontario, Canada - Saint Elizabeth Health Care

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    Full time


    The Director, Employee and Labour Relations will provide guidance and advice on various employee relations matters to enable the strategic development of the people practices, while ensuring compliance to relevant employment legislation and collective agreements.

    As a subject matter expert, the Director, Employee and Labour Relations provides the HR Managers and organizational leaders with expert advice on complex and/or high risk labour relations matters.

    The incumbent will work closely with other HR areas, Home Office Teams, and Operational areas to support the surfacing of employee concerns/needs in support of our People Everything Philosophy; seeking to resolve concerns, create a harmonious working environment, and to ensure staff needs are understood and met.


    Labour Relations

    • Provide labour relations consultation, advice and support to HR staff and Leaders with unionized staff regarding employee discipline, job selection process, schedule changes, workplace investigations, grievances, grievance arbitrations/mediations and termination process.
    • Provide guidance on the interpretation, application, and administration of Collective Agreements to HR staff and Organizational leaders as necessary.
    • Provide support to HR staff for Step One and Step Two grievances. Conduct Step Three grievance hearings and prepare written responses.
    • Provide training to HR staff and Leaders on effective management in a Unionized environment.
    • Support Union-Management committees as required for the maintenance of harmonious labour relations; act as point of contact for Union Representatives and as a consultative resource to HR staff working with local leadership and Union local members
    • Promote and foster a consultative and problem-solving labour relations approach

    Employee Relations

    • Liaise with Staff Associations and where applicable act as a consultative resource to develop strategies to address issues of concern.
    • Review metrics to identify trends and recommend solutions that align with our People Everything approach.
    • Conduct full-scope, complex employee relations investigations including fact finding, conducting interviews, and preparing reports.

    Collective Bargaining

    • Participate as a member of the Employer's bargaining team.
    • Advise management on negotiated contract changes.

    Legislative Compliance

    • Coach, guide and advise leaders on legal and compliance matters, adherence to all relevant legislation, policies and procedures and the Collective Agreement.


    • Post-secondary degree in Human Resources and/or Industrial Relations; CHRL or CPHR designation an asset.
    • Minimum of 7 years of progressive HR management experience in a unionized environment
    • Thorough knowledge of employment and labour relations legislation; including Employment Standards, Labour Relations, Human Rights and other applicable pieces of employment legislation in the Provinces in which SE Health operates.
    • Thorough knowledge of grievance and arbitration processes.
    • Experience as a member of the collective bargaining team.
    • Excellent organizational and creative problem-solving abilities
    • Proven ability to analyze complex data from various sources and make sound recommendations.
    • Strong communication skills in all areas: written, verbal, and listening.
    • Proven interpersonal skills; dynamic team player able to inspire, engage others, build networks and develop trusting relationships.
    • Ability to multitask, embrace new knowledge and think in terms of a corporate-wide perspective.
    • Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook.
    • Valid driver's license and the ability to travel within Ontario is a requirement.
    • Fluency in French is an asset.

    About SE Health

    At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.

    In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

    SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience.