Operations Manager - Edmonton, Canada - Hemkund Developments Ltd.

Hemkund Developments Ltd.

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Company Overview:

Hemkund Developments Ltd, a leading commercial & retail business that is committed to development of communities by providing basic necessary services and operating across various sectors like Construction / and multiple Restaurant / Gas Station operations in Alberta, another major province in Canada like British Columbia | Ontario | Quebec.

With a commitment to excellence and innovation.

Position Overview:

We are seeking an experienced
Operations Manager to join our operations team and support our group of companies.

As an operations Manager, you will be responsible for overseeing the day-to-day operations of multiple stores within a designated region.

To ensuring efficient and effective store operations, maintaining quality standards, maximizing profitability, and fostering a positive work environment.

Also to play a crucial role in driving operational excellence, implementing policies and procedures, and supporting area managers / store managers to achieve desired objectives.

Responsibilities:

Provide strategic direction and guidance to store managers to ensure smooth and efficient operations in accordance with company standards and policies.
Monitor and assess store performance metrics, including sales, inventory management, and operational efficiency, and take proactive measures to address any issues or areas of improvement.
Implement operational best practices and standard operating procedures to optimize workflows and streamline processes across all stores.
Recruit, train, and develop store managers and staff members to build a highperforming and motivated team.
Provide ongoing support, coaching, and feedback to ensure staff members are equipped with the necessary skills and knowledge to succeed in their roles.
Foster a positive work culture and promote teamwork, collaboration, and accountability among store teams.
Oversee inventory management processes, including ordering, receiving, and stocking of products, to ensure adequate inventory levels and minimize stockouts or wastage.
Coordinate with suppliers and vendors to negotiate favorable terms, track deliveries, and resolve any supply chain issues or discrepancies.
Implement inventory control measures and conduct regular audits to ensure accuracy and compliance with company policies and procedures.
Ensure compliance with food safety regulations, health and safety standards, and company policies across all stores.
Conduct regular inspections and audits to assess cleanliness, hygiene, and product quality, and take corrective actions as necessary.
Implement quality assurance programs and training initiatives to uphold quality standards and customer satisfaction.
Assist in developing and managing operational budgets for each store and monitor financial performance against targets.
Analyze financial reports and KPIs to identify costsaving opportunities, improve efficiency, and maximize profitability.
Collaborate with the finance team to track expenses, revenue, and other financial metrics, and provide insights and recommendations for improvement.
Ensure a superior customer experience by maintaining high standards of service, cleanliness, and product quality across all stores.
Address customer complaints and concerns promptly and effectively and implement measures to enhance customer satisfaction and loyalty.
Collaborate with marketing teams to implement promotional campaigns and initiatives to attract and retain customers.

Qualifications:

At least, bachelor's degree in business administration, hospitality management, or a related field preferred.
Minimum 10+ experience in operations management or multiunit management within the food industry.
Strong leadership skills with the ability to motivate and inspire teams to achieve goals.
Excellent communication, problemsolving, and decisionmaking skills.
Sound understanding of financial principles and experience in budgeting and financial analysis.
Knowledge of food safety regulations, health and safety standards, and compliance requirements.
Ability to thrive in a fastpaced, dynamic environment and adapt to changing priorities.

Benefits:

Competitive salary and performancebased bonuses.
Comprehensive benefits package including health insurance, retirement plans, and vacation leave.
Opportunities for career advancement and professional development.
Employee discounts and perks within the company's network of stores.
A supportive and collaborative work environment with opportunities to make a significant impact on the company's success.

Salary:
$76,769.00-$85,000.00 per year

Benefits: