Audio Visual Specialist - Mississauga, Canada - University of Toronto

University of Toronto

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:03/13/2024

Req ID: 36531

Faculty/Division:
Temerty Faculty of Medicine

Department:
MedIT

Campus:
University of Toronto Mississauga (UTM)

Position Number:

Description:

About us:

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your opportunity:

MedIT provides information technology support for the Temerty Faculty of Medicine.

Our mission is to partner and collaborate with clients, University, and third parties to determine value based, sustainable technology solutions that enable the Faculty to achieve its academic mission.

As Audio-Visual Specialist, you will play a critical role in assessing and integrating high quality audio-visual solutions and service support to students, faculty, and staff.

In close collaboration with the Temerty Medicine's MedIT team across campuses, you will serve as the first point of contact for technical enquiries and solutions, you will be accountable for the technical quality of events and participate in the practical training and support of end-users to ensure efficient and effective use of video conferencing and presentation systems.

You will draw upon your strong problem-solving skills and technical proficiency to adjust to changing circumstances and to adapt to the latest technologies.

Your commitment to achieving successful outcomes will be critical to supporting ongoing initiatives across sites.

Your responsibilities will include:

Settingup and maintaining audio/visual systems, troubleshooting and resolving technical issues
Coordinating and scheduling audio visual requirements for ongoing lectures and events
Coordinating the booking and delivery of classroom audiovisual equipment with contacts
Conducting needs assessments to determine enduser technical requirements
Implementing plans and process improvements for project activities
Testing and analyzing new and upgraded software and hardware
Evaluating new technologies or new and modified businesses processes to determine enhancement requirements and implementing a rollout plan for new audiovisual technologies
Liaising with vendors to coordinate services and resolve issue

Essential Qualifications:

Bachelor's degree in an audiovisual or IT related field, or an acceptable equivalent combination of education and experience
Minimum three years of experience working in a university or healthcare environment supporting IT solutions
Demonstrated experience with coordinating and scheduling audio visual requirements for lectures and events
Demonstrated experience supporting existing IP videoconferencing and digital media streaming technologies, as well as webbased collaboration and conference technologies
Experience with both PCbased and dedicated videoconferencing, audiovisual, collaboration, and presentation technologies
Indepth and demonstrated knowledge with AV technology and ability to keep abreast of developments in AV technology, with a strong emphasis on user experience
Experience conducting needs assessments and evaluating new technologies for recommendation
Proficiency with industrystandard AV technologies, including videoconferencing and web streaming products, gatekeepers, gateways, MCUs, firewall traversal tools, networking and standard communication protocols (like H.323, SIP, and H.264protocols)
Comprehensive knowledge of integration AV control systems and Ethernet networking, TCP/IP controls
Strong knowledge of Windows and Mac operating systems
Proficiency in media formats, such as MPEG, QuickTime, AVI and Windows Media, digital media recording and editing tools (i.e. Camtasia, Adobe Premiere, and Final Cut), and Learning Management Systems
Excellent interpersonal and communication (oral and written) skills
Superior organizational and analytical/diagnostic skills
Must be selfmotivated, results oriented, a quick learner with a strong customer service focus and impeccable attention to detail
Works effectively both independently and as part of a team

To be successful in this role you will be:

Communicator
Goal oriented
Intuitive
Organized
Problem solver

Closing Date: 03/28/2024, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Continuing

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Information Technology (IT)

Recruiter:
Sharon Hung

**Lived Experience Statement