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- Provide technical support for server environments
- Manage cloud-based productivity suites and server infrastructure
- Maintain and monitor network infrastructure and associated equipment
- Perform routine system monitoring to ensure optimal performance
- Implement backup and data recovery solutions
- Ensure antivirus protection across all systems
- Manage patch updates for servers and workstations
- Administer user access and security protocols
- Offer escalated support for end-user issues
- Create and maintain documentation and procedures
- Undertake additional tasks to support organizational growth
- Proficiency in VMware/Azure Cloud (Cisco stack)
- Experience with Active Directory (Windows server/files) and managing user access, privileges, and security
- Knowledge of IT Security/Firewalls, particularly with Meraki
- Familiarity with Data Center operations, including switches such as Netgear, HP, and Ubiquiti. Occasional travel to Montreal/Ottawa may be required
- Ability to handle T3 escalations and utilize ticketing systems (Freshservice)
- Experience with SAN, disaster recovery, backups (VEEAM), and vendor management, including ISP coordination
- Strong communication skills for interactions with internal customers and employees
- Experience with ERP (Microsoft Great Plains)/CRM (Dynamic 365 on-prem) and VOIP systems (RingCentral).
IT System Administrator - Mississauga, Canada - Vaco Lannick
Description
About the Company
Our client is a Canadian service company and they are looking to hire an IT System Administrator (Generalist). (Vaco Lannick Job ID: 404119)
About the Opportunity
About You
Bonus Items:
Salary Range
$75,000-$85,000/year
You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client's requirements for this role.