Server/receptionist - Vaughan, Canada - KPMG-Canada

KPMG-Canada

Verified Company

Vaughan, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview
Hours are from 7:00am to 3:30pm

May be required to work overtime periodically outside regular hours

KPMG Professionals Are...

Individuals who take deep personal accountability for their work, have a passion for excellence, driven to achieve their full potential and understand the value of building relationships with clients, future clients, their communities, the global firm, and each other.

A KPMG professional should have all the following characteristics:

Strong work ethic
Thrive on challenges
Dedicated to providing outstanding client service.

Position Summary

What you will do

Server Responsibilities

Receive and doublecheck orders from caterers and vendors, ensuring delivered items have arrived timely and are correct from the order form submitted
Ensure the quality levels of food & beverage items and maintain standards in services, facilities, and client satisfaction
Set up food and beverage services for all scheduled meetings and/or events
Create and use reports and event overviews to stay ontop of daily meeting and event requirements
Maintain and clean meeting rooms to a high standard (remove catering orders, wipe tables, chairs, credenzas, whiteboards, remove used flipchart paper and report room deficiencies)
Use dishwashers to clean dishes, glassware, and cutlery
Restock meetings rooms and serveries with supplies daily (mugs, glasses, tissues, hand sanitizer, sugar and stir sticks)
Maintain, clean, and organize the serveries daily (i.e., follow cleaning checklist) and ensure items are placed in designated areas
Backup ordering servery supplies and practice floor serveries when needed
Organize inventory as per needed and check on shortage/expiry dates
Package leftover food for donation programs
Responsible for alcohol inventory; tallied and taken at the end of each meeting/event
Briefing temporary staff for evening events after the turnover of BEO's by the CFC
Assist the AV Lead with room set ups and AV inquiries when needed

Receptionist responsibilities

Meet and greet clients and visitors in a welcoming and friendly manner
Backup support to the receptionist and alternate (i.e., daily breaks, vacation, personal and/or sick days)
Back up to Hoteling Concierge as needed
Ability to multitask a busy reception desk
Responsible to open and/or close the reception desk
Answer all incoming calls on AttendantPro
Responsible for all boardroom bookings
Monitoring the meeting room booking system
Handle all inquiries relating to the conference floor, the meeting room booking system, and meeting room reservations
Manage any building service requests or concerns

What you bring to the role

Skills & Qualifications

Experience in a fastpaced F&B environment (setting up buffets, formal dining, and cocktail receptions)
Good communication skills, both verbal and written
Proactive and friendly mannerisms, for a customer centric role
Ability to stand for an extended period; and move, lift, carry, push, pull, and place objects weighing 40 pounds without assistance.
The ability to anticipate problems and make contingency plans
Smart Serve Certified.
Experience with safe food handling
Professional attitude and approach are a prerequisite.
Excellent interpersonal and communications skills and cooperative in a team environment.
Wellorganized, capable, and interested in taking initiative.
Discretion and the ability to handle confidential material appropriately
Maintains a good rapport and is skillful and tactful in dealing with appropriate personnel, both internally and externally of the firm.
Timely in responding to inquiries and requests, discussing those with superiors where appropriate.
Demonstrates initiative to resolve client issues where appropriate
Excellent abilities with multiple phone lines and answer with appropriate etiquette
Must be able to work as a member of a team
Strong service orientation, with the ability to manage multiple priorities for internal clients
Must be able to work with all levels of professional staff
High School Diploma
Flexibility in afternoon and evening shifts hours change according to business needs (ending time of events and meetings)

Our Values, The KPMG Way

Integrity , we do what is right |

Excellence , we never stop learning and improving |

Courage , we think and act boldly |

Together , we respect each other and draw strength from our differences |

For Better , we do what matters