- Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
- Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
- Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
- Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.
- Previous supervisor experience in retail or hospitality management
- Strong Leadership and communication skills
- Entrepreneurial attitude with background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Knowledge of skincare, body care and fragrance is beneficial.
- Experience with clienteling advantageous
- Basic Technology Skills
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Title: · store manager - retail · Job Types · Regular job · Terms of Employment: · Full Time, Permanent · Salary: · $45.00 Hourly, for 30 to 35 Hours per week · Anticipated Start Date (at the latest in 3 months): · As soon as possible · Location: · Ave · Edmonton, AB · T6L 5Z8 · ...
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Edmonton2 days ago
Store Manager - Edmonton - L'Occitane En Provence
Description
Please note: This position is a 12-month Maternity Leave contract.
Who You Are:
As a Store Manager at L'Occitane, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.
The Fundamentals of What You'll Do:
We value hearing from individuals who possess:
We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.
Who We Are:
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
All Applicants:
L'Occitane's Privacy Statement
United States Applicants Only:
Employee Rights
FMLA: Posters
FMLA Special Rules for Returning Military Members (USERRA)
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