Women's Support Tenancy Worker - Campbell River, Canada - CR & NI Transition Society

CR & NI Transition Society

Verified Company

Campbell River, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Campbell River & NI Transition Society

Job Title:
WOMEN'S SUPPORT TENANCY WORKER

Classification:
Transition House Worker / Adult Youth or Child Worker

Grid Level: 11

Date:
October 2005, updated June

Author:
Lori Hirst

Job Location:
Ann Elmore Transition House / Rose Harbour / Women's Centre/Eagle Harbour

Supervisor:
Transition House Manager / Housing Manager / WC Manager

Status:
Union

Job Profile

Job Summary:

The Women's Support Worker is a member of the Transition Society team who provides education, information, referrals, and tenancy support to women one on one and in group settings.

Job Duties:

1) Provide in-house facilitated group opportunities for women in the areas of recreation, tenancy information, education, psycho-social-spiritual well being

Plan and prepare for inhouse groups
Facilitate groups for resident women
Bring in community professionals for educational groups
Provide information and referrals
Maintain confidentiality according to Policy and Procedures

2) Tenancy Support

Intake of new clients
Assist with tenancy forms
Assess suitability to program
Be nonjudgmental in approach
Provide support
Assist with goal setting and follow through
Make referrals to other resources
Monitor client progress and report concerns to supervisor
Perform unit inspections
Assist housing manager with evictions

3) Record Keeping;

Assist with rent review
Maintain statistical information as directed
Ensure that accurate program and tenant records are maintained
Maintain accurate and up to date records of group activities

4) Maintain facility environment;

Create and maintain a safe, warm and trusting environment
Provide mediation between residents in conflict
Facilitate resident meetings as needed
Work cooperatively with other members of the transition society team

5) Miscellaneous

Abide by CRNITS code of ethics and philosophy
Abide by CRNITS Policy and Procedures
Maintain confidentiality according to Policy and Procedures
Maintain current knowledge of issues related to the abuse of women and children
Advocate for clients
Continue to upgrade skills through staff and professional development
Assist in orientation of new staff and training of practicum students
Attend staff meetings regularly
Complete special projects as directed by the House Manager
Other related duties

Working Conditions
This position involves working in Transition House, Rose Harbour and Eagle Harbour with a transient clientele. It may also include counselling, accompaniment and advocacy for women.

Human Profile

Technical Skills

Education

Human Service Worker Diploma or equivalent

Equivalent training and experience

Experience

1 year working in community social services
1 year working in property management

Qualifications/Training

Emergency First Aid
Good communication and crisis intervention skills
Knowledge and understanding of abuse of women and children
Group facilitation skills
Property Management Experience
Knowledge of the Residential Tenancy Act

Requirements:

Transportation
Satisfactory Criminal Record check and Criminal Record Review
Not in an abusive relationship for at least one year (at hire)

Performance Skills

Physical Demands

Capable of assisting injured or disabled clients
Delivery of program activities requires a moderate level of physical fitness i.e. walking, standing, bending

Mental Demands

Ability to interact well with clients in crisis regardless of ethnic, religious, or socioeconomic status, sexual orientation, age, physical or mental ability
Able to manage stressful work and fluctuating workload
Able to make sound judgments
Adaptable
Has initiative
Respectful in all communication with clients, staff and other agencies