Operations Technical Consultant - Montréal, Canada - Echelon Insurance

Echelon Insurance

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners.

Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success.

We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers

Who we are:

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding.

We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details:

What You Will Do:

The Operations Technical Consultant will be responsible for leading and participating in Department level Technology projects.

This role will be a critical resource for Technology related projects to identify or confirm business requirements, system functionalities and regulatory compliance on behalf of Claims.

Support the development & delivery of GuideWire Claims Center
Develop and deliver progress reports, proposals, requirement documents and presentations
Proactively manage project scope, identify risks, and devise contingency plans with management
Lead the management of the customer complaints for the Quebec region with triage to the respective business unit, logging of complaints and with offering solutions that improve the experience for our customers and broker partners

Who You Are:

Minimum 10 years' claims handing or direct related experience
Minimum 5 years' experience leading IT related projects
Minimum 2 years' experience with GuideWire Claim Centre
University degree or college diploma is preferred
CIP designation or working towards is an asset
Provincial Licensing if / where required
Bilingual in English and French (verbal and written communications)

What's In It For You:

Competitive total compensation and benefits package
Annual shared success program based on performance
Annual merit increases based on performance
Registered Retirement Savings Plan with a matching contribution component
Complimentary CAA Membership

Our Commitment:

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.