Flow/Routing Specialist- CCaaS - Toronto

Job#: · Job Description: · CCaaS Quality Specialist: · Client · : Big 5 Bank · Location: · Hybrid Downtown Toronto, Ontario (2-3 days a week) · Term · : 6 month contract, with a focus on contract to hire. · Hours · : 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm – · The Call ...

Job#: · Job Description: · CCaaS Platform Specialist: · Client · : Big 5 Bank · Location: · Hybrid Downtown Toronto, Ontario (2-3 days a week) · Term · : 6 month contract, with a focus on contract to hire. · Hours · : 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm – · The CCaa ...

Job#: · Job Description: · CCaaS Quality Specialist: · Client: Big 5 Bank · Location: Hybrid Downtown Toronto, Ontario (2-3 days a week) · Term: 6 month contract, with a focus on contract to hire. · Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm – · The Call Recording, ...

Job#: · Job Description: · CCaaS Platform Specialist: · Client: Big 5 Bank · Location: Hybrid Downtown Toronto, Ontario (2-3 days a week) · Term: 6 month contract, with a focus on contract to hire. · Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm – · The CCaaS Platform ...

Position Description · The Call Recording, Quality Monitoring, & Speech Analytics Specialist is responsible for the end-to-end management and optimization of call recording, quality assurance, and speech analytics solutions within the CCaaS platform. The role ensures that all cus ...

The Call Recording, Quality Monitoring, & Speech Analytics Specialist is responsible for the end-to-end management and optimization of call recording, quality assurance, and speech analytics solutions within the CCaaS platform. The role ensures that all customer interactions are ...

Position Description · This role is hybrid and requires you to be at our downtown Toronto office (250 Yonge St) and/or Client office at a minimum 2 days per week - subject to change at any time. · The CCaaS Platform Developer is responsible for the configuration, customization, i ...

This role is hybrid and requires you to be at our downtown Toronto office (250 Yonge St) and/or Client office at a minimum 2 days per week - subject to change at any time. · The CCaaS Platform Developer is responsible for the configuration, customization, integration, and ongoi ...

Job#: · Job Description: · CCaaS Flow/Routing Specialist: · Client · : Big 5 Bank · Location: · Hybrid Downtown Toronto, Ontario (2-3 days a week) · Term · : 6 month contract, with a focus on contract to hire. · Hours · : 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm – · The ...

The IVR & Routing Specialist is responsible for the design, development, implementation, and optimization of Interactive Voice Response (IVR) systems and intelligent call routing strategies within a Cloud Contact Center as a Service (CCaaS) platform. This role ensures seamless cu ...

Position Description · The IVR & Routing Specialist is responsible for the design, development, implementation, and optimization of Interactive Voice Response (IVR) systems and intelligent call routing strategies within a Cloud Contact Center as a Service (CCaaS) platform. This r ...

DESCRIPTION · Ce poste fait partie de l'organisation AWS Specialist and Partner (ASP). Les spécialistes sont responsables de la stratégie de commercialisation de bout en bout pour leurs domaines technologiques respectifs, apportant leur expertise technique et commerciale pour con ...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opport ...

Job#: · Job Description: · Outbound Campaign Specialist / Engineer: · Client · : Big 5 Bank · Location: · Hybrid Downtown Toronto, Ontario (2-3 days a week) · Term · : 6 month contract, with a focus on contract to hire. · Hours · : 37.5 hours/week Monday-Friday, 9:00 am - 5:00 p ...

Description · Ce poste fait partie de l'organisation AWS Specialist and Partner (ASP). Les spécialistes sont responsables de la stratégie de commercialisation de bout en bout pour leurs domaines technologiques respectifs, apportant leur expertise technique et commerciale pour con ...

We are seeking a dynamic Practice Leader to build, scale, and lead our CCaaS practice with deep expertise in the Zendesk platform... · Responsibilities include building scalable delivery frameworks for Zendesk implementations particularly for AI-powered Contact Center. · ...

Job#: · Job Description: · Outbound Campaign Specialist / Engineer: · Client: Big 5 Bank · Location: Hybrid Downtown Toronto, Ontario (2-3 days a week) · Term: 6 month contract, with a focus on contract to hire. · Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm – · The D ...

· Ce poste fait partie de l'organisation AWS Specialist and Partner (ASP). Les spécialistes sont responsables de la stratégie de commercialisation de bout en bout pour leurs domaines technologiques respectifs, apportant leur expertise technique et commerciale pour contribuer à l ...

Contact Center Solution Architect at Capgemini is responsible for designing solutions around CCaaS tools in complex environments with integrations to CRM MDM etc. · ...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opport ...