Warehouse Sales Team Leader - Ottawa, Canada - IKEA

IKEA
IKEA
Verified Company
Ottawa, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description
Who you are

  • You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
  • You have at least 3 years of direct OR indirect Leadership experience in a highvolume Sales, Retail or Customer Service environment
  • Your customer service and sales skills are top notch you can assess a customer's needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
  • You are a total peopleperson and can strike up a conversation easily
  • You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
  • You are totally cool working in a physically demanding, fastpaced, work environment

Your responsibilities

  • Be an IKEA Ambassador by understanding that you impact the customer experience by offering home furnishing solutions and answering questions relates to customers home furnishing needs.
  • Generally, help our customers find their way around the store, so they can get what they need.
  • Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate
  • Identify customer needs by asking insightful questions and advise them on the best solutions for their homes
  • Stay current and knowledgeable about instore specials, delivery options, product features and benefits
  • Support your team with additional duties, as required

Together as a team


At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.

We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers:

we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We're a bunch of people who are truly passionate about people

Just So You Know

In the IKEA world, this position is officially referred to as: Sales Self-Serve Team Leader

Full-time: 40 Hours / Week (Including Evenings and Weekends)


Salary:
$ Benefits (Starting pay may increase depending on experience)

Address: 2685 Iris Street, Ottawa, Ontario, Canada, K2C 3S4

Please note:
This position requires the submission of a satisfactory criminal record check.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

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