People Services Assistant - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 36371

Job Category:

Division & Section:
Shelter, Support & Housing Admin, SSHA Program Support

Work Location:
METRO HALL, 55 John St, Toronto, M5V 3C6

Job Type & Duration:
Full-time, Temporary 12 months

Salary:
$58,381 - $69,525

Shift Information:
Monday to Friday, 35 hours per week

Affiliation:
Non-Union

Qualified List will be established to fill permanent OR temporary positions.

Number of Positions Open: 1

Posting Period: 15-Mar-2023 to 29-Mar-2023

As a member of the People Services Unit for the Shelter, Support, and Housing Administration Division, you will provide administrative support in the delivery of high quality Human Resources services.

Major Responsibilities:

Provides administrative support in Human Resource (HR) related activities such as organizational change requests, complement management maintenance, HR/payroll related forms, letters, reports, maintaining and archiving files, as well as creating/sending correspondence
Compiles, maintains, and tracks data from various internal sources and assists with analysis and forecasting to identify trends in divisional workforce statistical data (vacancies, workforce KPI's, etc.). Prepares summary reports and graphs for divisional management.
Supports recruitment activity related to parttime hiring and divisional Expressions of Interests including scheduling and confirming interviews, securing interview rooms, preparing letters/forms, organizing, and printing materials/packages
Receives, verifies and confirms receipt of internal divisional transfer requests
Edits, formats and prepares visual presentations, briefing materials and other related documentation
Supports divisional training activities and associated administrative and logístical requirements (e.g. securing rooms, sending invitations/receiving confirmations, printing training materials, etc.)
Maintains and enhances divisional training registration and tracking system (ELI) and supports the development of online training
Supports the maintenance of the division's position complement/organizational structure and submits requests for staff for approval through SuccessFactors
Assists with the development of policies and procedures by conducting research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation, and initiatives by other levels of government
Responds/forwards inquiries from internal staff (divisional and other City staff), external stakeholders, and the public in a diplomatic and efficient manner. Maintains strict confidentiality of information and records
Works independently and within a team providing a range of administration, coordination and project support within tight timeframes
Retrieves information from various electronic systems and manual files and responds to employee and client inquires
Creates and maintains electronic and hardcopy files, spreadsheets, and databases; ensuring records are maintained in accordance with Corporate and Divisional policies and retention periods
Performs specialized administrative duties to support the Manager, People Services

Key Qualifications:

Postsecondary education in a related discipline (i.e. Human Resources, Business Administration, etc.) or an equivalent combination of education and experience.
Considerable experience providing Human Resource related administrative support to a team of professionals in a multidisciplinary environment.
Considerable experience preparing reports, spreadsheets, correspondence and

presentation material using Microsoft Office (i.e. MS Word, Excel, PowerPoint) and accessing information/reports using automated Payroll / HRIS systems (i.e. SAP, SuccessFactors).

Experience developing and implementing administrative work procedures and systems
Ability to exercise independent judgement and discretion in dealing with confidential operational matters.
Ability to take initiative and to plan, organize, and coordinate projects/assignments.
Ability to track and maintain complement reports.
Excellent organizational skills and attention to detail, with the ability to be flexible and work effectively within time constraints and competing priorities in a fast paced environment.
Excellent research and problem solving skills with the ability to compile and analyze data for management decision making.
Excellent customer service and interpersonal skills coupled with the ability to deal

effectively with all levels of staff and the general public in a variety of situations.

Effective communication skills with the ability to draft correspondence and reports relating to divisional Human Resource matters.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Learn more about the City's commitm