Service Leader - Vancouver, Canada - Stanley Park Brewing Restaurant and Brewpub

Stanley Park Brewing Restaurant and Brewpub

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_We are currently seeking experienced Service Leaders to join us at Stanley Park Brewing Restaurant and Brewpub in Vancouver_

Located at the Beach Avenue entrance of Stanley Park, our Brewpub & Restaurant is nestled amongst the pitch & putt, lawn bowling and tennis courts, and just steps away from some of the best recreational trails and viewpoints in Vancouver.

**_
- prior serving experience in a restaurant, pub, or other applicable hospitality establishment
- a valid Serving it Right certification
- excellent beer knowledge and thorough understanding of responsible alcohol service

Duties:

Manage daily or nightly operations and ensure all service standards and guest requests are met
Keep General Manager promptly and fully informed of all issues and take prompt corrective or suggest alternative course of action where necessary
Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with JRG policies and procedures
Attends weekly Service Leader meetings
Maintains favorable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency/effectiveness
Provide a favorable image of The Joseph Richard culture and uphold high industry standards
Oversee and manage all areas of the restaurant and make decisions reflected in the importance to guest service
Hold all employees accountable for service standards, performance and appearance
Ensure guest satisfaction in all areas of food, service and environment
Communicate with the team through daily log outs and updates
Develop and maintain relationships to ensure guests remain loyal and return
Report and record all repair and maintenance issues in a timely manner
Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
Maximize bar profitability by ensuring correct pouring and recipes are followed
Understand scheduling based on budget and sales forecast and staffing and maintaining shifts accordingly

The Perks

Fun work culture and company events
Staff discounts at all JRG locations and discounted meals during shifts
Opportunity to advance through all JRG establishments and divisions

REQUIREMENTS:

Minimum of 1 year experience as a Food & Beverage Server and/or Bartender
Serving It Right
First Aid Level 1 is an asset, but not required
Positive, cando attitude
Ability to multitask
Strong communication skills
Organizational skills

Joseph Richard Group is a collection of unique hospitality ventures owned by André Joseph Bourque and Ryan Richard Moreno. With first-class offerings, an acclaimed culinary team, and a genuinely kind-hearted service team, our mission is to make this your moment