Freight Claims Coordinator - Victoria, Canada - ColdStar Solutions Inc

ColdStar Solutions Inc
ColdStar Solutions Inc
Verified Company
Victoria, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Are you a strong problem-solver with the skills to manage multiple priorities? Do you love the thrill of solving mysteries and enjoy working in a dynamic, fast-paced environment? If so, we have the perfect job for you Join our team as a
Freight Claims (Overage, Shortages, and Damages) Coordinator, where you will help navigate our operation and customers towards solutions.


Responsibilities:


  • Managing and investigating freight claims; shipping issues, damaged freight, etc.
  • Reporting claims to customers and tracking ongoing claims
  • Detailed data entry, filing, and documentation
  • Communicating with customers, drivers, night crew, and dispatchers
  • Working with all terminals for viable solutions

Qualifications:


  • Detail oriented & excellent problem solver
  • Organized, with the ability to prioritize
  • Customer focused, skilled in conflict resolution; able to manage difficult conversations with a positive attitude
  • Quick learner and process oriented
  • Proficient on a computer
  • Flexible start and end times
  • Knowledge of customer base and Freight, Transport, or Wholesale experience, an asset

Compensation:

- $58,000-$61,000/year


Benefits:


  • Health, dental, vision
  • RSP Matching
  • Life insurance, critical illness, longterm disability, AD&D
  • EAP & Wellness program
  • Personal days off & birthday off
  • CSAcertified footwear reimbursement, onsite parking, and more

Salary:
$58,000.00-$61,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday

Ability to Commute:

  • Victoria, BC V9B 6B2 (required)

Work Location:
In person
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