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- Schedule, plan, and lead requirements gathering and review meetings in development and documentation of Business, Functional and Technical Requirements.
- Modeling and documenting key features and specifications of technical solutions.
- Facilitate requirements and design sessions with business areas and technical teams
- Creation and maintenance of standard project artefacts including project scope and charters, process flow diagrams, test plans, communication plans, operating models
- Work with stakeholders and technical team members to map, analyze, and document current and future state business processes.
- Create process workflow diagrams.
- Contribute to program planning and execution.
- Assess options for process improvements, including business process modeling.
- Maintain documentation regarding various projects, processes, and operations.
- Contribute to final solution design by identifying data, functional, and non-functional needs.
- Establish a structured approach with Operations staff to align with change control processes to ensure efficient end to end delivery of updates and changes.
- Liaise with testing team to define and execute system testing such as load, integration, failover.
- Coordinate system testing.
- Work collaboratively with clients and vendors/suppliers to develop and implement automated business processes, service level agreements, service management processes and application maintenance support requirements
- Liaise with business stakeholders and support teams to develop and execute User Acceptance Testing Required Skills and Experience
- Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience.
- Minimum 5 years of experience working on IT projects as a Senior Business Analyst .
- Ability to work alongside Project Managers to supply Business Analysis services during a project lifecycle.
- Experience working in the Public Sector.
- Excellent communication and group facilitation skills.
- Experience with one or more of the following technology areas in the following order of importance: Microsoft M (OneDrive, Outlook Cloud, SharePoint, PowerBI, Visio, Teams) ServiceNow Geographic Information System (GIS) Distributed cloud initiatives: IaaS, PaaS, SaaS
Senior Business Analyst - Victoria, Canada - InSync
Description
We are looking for a Business Analyst for a 12-month contract position in Victoria, British Columbia. Must be legally entitled to work in Canada.Hybrid schedule, at minimum 2 days in the office. It is NOT a remote role.
Role Description
Our client is seeking a Business Analyst for various IT projects. The client's IT department is collaborating on streamlining and automating building permit applications, while continuing to develop service deliverable enhancements for in-house web solutions and other multi department initiatives.
Responsibilities