Audio Visual System Specialist - Red Deer, Canada - Government of Alberta

Government of Alberta

Verified Company

Red Deer, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The ministry of Justice leads a fair and innovative justice system, ensures effective policing, and supports victims of crime.

Court and Justice Services provide a range of resolution and court supports for people involved in legal disputes.

Job Information
Job Requisition ID: 49370

Ministry:
Justice

Location:
Red Deer

Full or Part-Time:
Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary:
Permanent

Scope:
Open Competition

Closing Date:
November 15, 2023

Classification:
Technologies 4

Salary:
$2,302.69 to $3,015.79 biweekly or ($60,100 to $78,712 /year)

Role Responsibilities:

The Court Technology Services (CTS) Branch within the ministry of Justice has openings for One full-time permanent position in Red Deer.

JSTR Audio Visual System Specialist

The primary responsibility of this position is to ensure that technology does not interfere with the normal operation of the Court process by providing in-house support of the Audio Visual (AV) systems installed within the Courts.

This position is a key member of the Court Technology Services (CTS) support team which consists of Desktop and Network Analysts as well as management and a Video Conference Coordinator.

In certain situations, this position would also provide supplementary support to the devices and software normally maintained by the Desktop and Network teams.

The AV component of this job involves the operation, training, support and maintenance of critical audio, video, and control systems.

These critical systems include sound reinforcement, digital audio recording, electronic evidence presentation, digital signage, telephone, and video conferencing.

The position requires an understanding of audio and video signal conversion, signal switching, signal routing, signal distribution as well as knowledge of the control systems operating the key components of the system.

Responsibilities:

Reactive Repair of active equipment installations
As issues are reported, troubleshoot, and replace failed equipment to facilitate the resumption of Court in as short as timeframe as possible

i. If there is no direct equipment replacement or the failure cannot be found immediately, this position would need to formulate a temporary solution to work around the problem
ii. If a temporary solution has been introduced, further work must be scheduled and performed when the equipment is no longer in use

Prioritization will be required when multiple issues are reported within a similar timeframe
Proactive Maintenance of AV equipment
Monitor health
Schedule testing
Maintain spare equipment inventory

i. Send equipment back to vendors for repair
ii. Recommend quantities of spares based on trending issues

Commissioning

iii. Use test equipment to verify AV meets the minimum required standards

Project work
Installation of new or replacement equipment

Role Responsibilities Cont'd:

Work with 3rd party vendors that provide either project work or 3rd Tier support
Provide point of contact
Verify work done by contractor
Scheduling of AV resources in the Courts and offsite
Special purpose rooms

i. Training Room, Ceremonial Courtroom

Equipment

ii. Courtroom Technology Carts, Mobile Presentation Carts, Video Conference Solutions, Portable Sound Reinforcement systems, Projectors

Training to the Courts staff on technology usage
Provide supplementary support to the Desktop and Network teams when required

Qualifications:

Two-year technical diploma in (Electronic Engineering, Audio Engineering) or related field plus two years experience in Broadcast, Audio Technician/Specialist, or work full time with an Audio/Visual company or related experience; or equivalent as described below.

Equivalency:
Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education

Assets:

Post secondary education in Electronics Engineering Technology
ITIL V3 Foundation training would be an invaluable skill

Preferred knowledge for this role:

The ability to understand and maintain a broad range of electronics systems including computer and networking systems, audio and video systems and complex electronic equipment control systems
Good communication and interpersonal skills in dealing with internal and external contacts
Creativity and resourcefulness to seek effective solutions and design sound plans to implement change
Strong organizational and time management skills to balance multiple priorities and tasks assigned by managers
Tact and diplomacy skills are required to work with Judiciary
Ability to complete work assignments using established guidelines
Problem solving skills using sound judgment (analytical and conceptual skills)
Ability to work independently and as a team member
Mechanical aptitude
Knowledge of safe OH & S practices and procedures

Notes:

Permanent PositionLocation**This positi