Tech Service Support - Oakville, Canada - Hayward Holdings, Inc.
3 weeks ago
Description
Overview:
Hayward Pool Products Canada Inc. is a leading manufacturer of swimming pool equipment.
For over 90 years, we've been helping pool owners enjoy the pleasures of pool ownership by manufacturing cutting edge, technologically advanced pool equipment worldwide.
We are looking for a dynamic individual to join our team as Technical Service Support from May to September.Responsibilities:
- Process warranty claims.
- Validate and fulfill warranty requests in compliance with warranty protocol.
- Create service cases for incoming heater warranty support requests.
- Customer dispatched service call follow up via phone.
Qualifications:
- Positive attitude and willingness to learn.
- Capable of handling difficult situations & customers.
- Excellent oral & written communication skills
- General knowledge of MS Office programs.
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