Analyst, Supplier Relationship Management - Waterloo, Canada - Sun Life

Sun Life

Verified Company

Waterloo, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Location:
Hybrid (Waterloo)

Join the Supplier Relationship Management (SRM) team, where you will support a collaborative work environment that promotes continuous improvement, knowledge sharing, customer service, quality and innovation.

Reporting to the Team Leader, the Analyst accomplishes day-to day operations supporting our service providers, while ensuring service levels, quality and reporting received from our service providers exceeds the demands of our business partners.

What will you do?

Monitor quality, Key Performance Indicators (KPIs), forecasts and turnaround times to ensure consistency of service levels and standards related to our service providers
Participate in various projects including new technologies, processes and practices
Support the integration of new service providers into SRM model for daytoday activities
Act as point of contact for first level escalations presented by service providers, internal business partners and SRM team members, and solve any invoice discrepancies and anomalies
Develop and administer monthly finance reconciliation that outlines the variances between actual and plan expenses
Participate in projects in support of daytoday operations between our service providers and Sun Life
Provide training to internal business partners on systems, processes and the role of SRM
Maintain SRM information in appropriate systems. i.e. configuring user/access, performance tracking, general updates, auditing, training material and procedure documentations.

What do you need to succeed?

Experience in supplier relationship management, procurement or purchasing
Excellent communication skills with an ability to create an open, trusting environment
Superior relationship management skills to leverage during interactions with service providers and internal business partners
Strong Excel skills (formulas, VLOOKUP and pivot tables) is required
Organizational and time management skills to handle diverse duties efficiently within a fastpaced, changing environment
Data analytics with an ability to extract business value from data or information
Strong analytical, problemsolving and decisionmaking skills; an ability to use judgment and explain reasons for decisions and makes timely decisions
Innovative, looks for new approaches to the way things are done

Assets

Accounting, finance or data analysis experience
College or University degree in accounting, finance or data analysis
Experience with project management and business analysis

Unique Requirements

Travel to other Sun Life or supplier offices may be required.

What's in it for you?

Flexible Benefits from the day you join to meet the needs of you and your family
Wellness programs that support the three pillars of your health mental, physical and financial
Pension, stock and savings programs to help build and enhance your future financial security
We're honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work Canada
Working together, sharing common values and encouraging growth & achievement

LI-Hybrid

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

43,200/ ,800/70 800

Job Category:

Procurement

Posting End Date:

01/03/2024