Team Lead, Solution Delivery - Montreal, Canada - BRP

Description

As the Team Lead - Solution Delivery - Direct to Consumer you will play a pivotal role in delivering to market a variety of initiatives to fuel our Digital Retail D2C (direct to consumer) and Omnichannel Experience strategy. You will partner with multiple teams: Digital, Product Design, Marketing, Dealerships, SAP implementation, as well as other partner teams across the BRP ecosystem to launch memorable experiences and help the organization achieve its transformation and market growth objectives.

You will play a leadership role in shaping our transformation effort by collaborating cross-functionally to build our direct to consumer retail practice. You will guide a team of business analysts and product owners through document feature and design requirements for our digital and IT teams and by planning the execution of our Direct to Consumer transformation program.

You are a strategic/analytical thinker who can link assignments to the bigger picture and the team's primary retail transformation specialist. Our ideal candidate is comfortable working with all levels of management to gain an in-depth understanding of our strategy and services and thrives when working through ambiguity.

YOU'LL HAVE THE OPPORTUNITY TO:

• Provide leadership and guidance to a team of business analysts, consultants, QA analysts, project managers and product owners.
• Lead business requirement gathering, process and solution design with internal and external partners, including but not limited to customers, product owners, market research firms, business stakeholders and other sources to inform the design of retail D2C solutions.
• Play a leading role in the definition of business case assumptions and implementation budgets for all initiatives in the D2C portfolio by defining the implementation roadmap, resources, suppliers and the associated cost to build the corresponding budget.
• Assume the role of subject matter expert or stakeholder for core Direct to Consumer solutions (such as the distributed order management, payment and fraud validation, financial, tax solutions, ecommerce solutions, etc.).
• Work within a product development team as needed using an agile methodology to help define solution scope, objectives, business functionality, solution integration requirements and performance metrics.

YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

• A bachelor's degree in business/commerce, computer science or another pertinent field.
• A minimum of 3 years of experience in a leadership role.
• A minimum of 5 years of experience in a retail, digital or enterprise transformation role.
• A minimum of 10 years of experience implementing omnichannel solutions (order management, ecommerce, payment, point-of-sale, warehouse management, logistics, customer service, communication).
• Powerful storytelling and presentation design skills in English and French are a must.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let's start with a strong foundation — You want it, we have it:

• Annual bonus: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.
• Generous paid time away: winding down is as important as creating the future of recreational products.
• Pension plan: we want to make sure you'll enjoy retirement; we've got you covered.
• Collective saving opportunities: being part of BRP allows you to tap into the strength of our saving programs.
• Industry leading healthcare: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.

What about some feel good extras:

• Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you.
• Summer schedule: time flies at BRP, so we hit pause to enjoy it.
• Holiday season shutdown: between Christmas and New Year's, we close our facilities and refill on good times.
• Educational resources: you love what you do, and we get you resources to stay cutting-edge, so we all win together.
• Discount on BRP products: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.

WELCOME TO BRP

We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 23,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey.

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