Account Manager - Toronto, Canada - b65401d2-4de5-4c2b-851f-556182926250

Description

Job Details

Description

This individual will develop long term partnerships with our customers to build win/win solutions within an assigned territory while promoting all aspects of RDO Equipment Co.

in a professional manner.

The Account Manager will be responsible for developing, planning, and executing the strategy for sales of the Grydale product line.

Grydale specializes in mobile Dust Collectors for source extraction and large volume fans for general ventilation.

These units are being used to manage dust and fume problems within a wide range of industries including tunnelling, mining, civil construction, source extraction, abrasive blasting and bulk storage handling.

Specific Duties Include:

• Build and develop relationships with clients to provide Grydale dust collection solutions.
• Use companyprovided systems/tools to fully document, track, record, followup and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.
• Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels.
• Sell wholegoods, parts, and service as a customer solution and build long term relationships within their territory to maximize customer and company profitability.
• Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
• Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site
• Work in conjunction with the Product Manager for followup and expediting of whole good orders.
• Accountable for timely follow up on each sale to ensure customer satisfaction.
• Coordinating and/or communicating with customers and applicable departments ensuring timely delivery.
• Coordinate pickup and delivery of equipment as needed.
• Ensure that the company/location reputation and image in the community is consistent with RDO Equipment Co. Core Values, and that business relationships with all stakeholders are not compromised.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available companysponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Bachelor's degree or equivalent experience preferred
• 2+ years of experience in related construction field
• Familiarity with the construction industry, contractors, or both
• Excellent computer skills
• Excellent customer service skills
• Excellent communication skills

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)