Claims Payment Administrator - Calgary, Canada - MSH International (Canada) Ltd.

Sophia Lee

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Description

Job Overview
The Claims Payment Administrator is responsible for supporting the day-to-day claims payments from multiple trust bank accounts.

This position will play a key role in maintaining the 1-day turnaround deadlines on claim payments, as well as supporting Accounting as required.


Responsibilities

  • Assists the claims department with problems or questions regarding the status of claims payments.
  • Performs sanctions checks on all parties paid via the claims process & works with compliance to resolve any escalations.
  • Submit and confirm direct deposit files from various banks and void any rejected transactions
  • Void/Trace claims payments
  • Maintain accurate financial records
  • Find and correct inconsistencies
  • Maintain client confidentiality
  • Investigate returned mail
  • Represent MSH professionally, internally, and externally, and work well with partners and clients
  • Integration of daily claims batches.
  • Issuing cheques, EFT payments, and other forms of claims payments in the correct amount provided by the Claims department.
  • Sending out EOBs (Explanation of Benefits) and other forms of proof of payment.
  • Posting claims payments in the general ledger.
  • Assist with the compilation & maintenance of KPIs and documentation for ISO.

Qualifications and Education Requirements

  • Three or more years of experience in an accounting position particularly within an AP department or a Claims department.
  • Ability to communicate effectively with people at all levels throughout the organization.
  • Exceptional time management and organizational skills
  • Outstanding communication skills written and verbal
  • Thrive in a fastpaced, highvolume environment
  • Ability to take the initiative and demonstrate sound judgment
  • Computer proficiency, including MS Office (especially Excel)
  • Ability to learn new software
  • Intermediatelevel Microsoft Excel.

Preferred Skills

  • Prior work experience at an insurance company, brokerage, or managing general agency.
  • Prior experience making a high volume of payments on a daily basis.

Job Types:
Full-time, Permanent


Benefits:


  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Ability to commute/relocate:

  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:


  • Accounting: 1 year (preferred)

Work Location:
Hybrid remote in Calgary, AB

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