Program Manager - Oakville, Canada - AmerisourceBergen

AmerisourceBergen

Verified Company

Oakville, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:
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Strong account management skills will be needed to support interfacing with a broad crossfunctional group both internally and with the client.
Oversees associates to ensure their ability to handle calls and provide appropriate customer service, document requirements in the system, and manage followup calls.
Monitors the performance of staff members to assess training needs and requirements.
Provides input for scheduling in order to provide adequate staffing; makes recommendations to management for required changes.
Assists with quality assurance and quality improvement initiatives; makes recommendations for changes in operations and assists in the execution of these changes.
Project management including, but not limited, reimbursement programs, compliance and education based programs and clinical patient support programs;
Design and development of new projects including development of protocols, resource allocation and database;
Ongoing evaluation of project strengths, weaknesses and potential areas for improvement;
Produce all project related reporting;
Participate in client meetings;
Daily and ongoing client project communications;
Identify and implement staff recruiting strategies and participate in the hiring process.
The Program Manager will also be assigned other duties and tasks as required to support Portfolio Operations and the Core Team
ADDITIONAL INFORMATION:_
This role will be supporting a large portfolio of multiple therapies and will serve as a member of the Core Team. Heavy emphasis on collaboration, understanding team dynamics and positivity and good humour
This position will require the development and presentation of strong collateral (powerpoint, summary analytics, jobaids, key client comms, key portfolio comms etc). Openness to upskill will be required.
Ability to leverage strong organizational skills and learn basic Project Management framework

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
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Minimum University Degree in Business Administration, Science or equivalent experience;
Science / healthcare background an asset;
Minimum of 3 years' experience in the pharmaceutical/biotech or healthcarerelated industries;
Strong client management experience an asset
Minimum 2 years' experience in project or program management;
Minimum 2 years of People management experience
Experience in reimbursement considered an asset;
RN/RPN designation an asset and may be required by specific programs
MINIMUM SKILLS,

KNOWLEDGE AND ABILITY REQUIREMENTS:
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Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problemsolving skills; ability to resolve issues effectively and efficiently
Excellent presentation skills
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation.

Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members' and their families.

Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit.

Some benefits are company-paid, while others are available through team member contributions. For details visit

Schedule

Full time

Affiliated Companies:

Affiliated Companies:
Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals.

Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

COVID-19 Vaccine Policy
- exemption/accommodation._

Accessibility Policy