- Works under direct supervision and/or within established policies practices and guidelines with minimal opportunity for deviation
- Incorporates change initiatives into own daytoday work as directed
- Understands the daytoday basic support needs of assigned customers
- Executes basic administrative, operational, or customer support tasks under direct supervision
- Responds to basic taskrelated inquiries related to own support area
- Interacts and develops working relationships with internal
- Exchange/record taskrelated information
- May exchange standard administrative, operational, or customer support information or provide support services to external contacts
- Resolves welldefined and standard administrative, operational, or customer support issues within standard operating procedures and refers issues outside of established procedures to higher levels
- Utilizes standard operating procedures or relies on readily available assistance of Team Leader
- May provide input into specific jobrelated process improvements
- Learns and implements basic policies, procedures, quality, and compliance standards
- Limited decision making within defined parameters around work expectations, quality standards, priorities, and timing
- Work impacts limited to own area and errors require simple rework/correction
- Responds to risks in accordance with established guidelines/procedures/practices
- Identifies and notifies more senior Team Members of risks; obtains assistance from available resources as required
- Risks associated with specific work processes are mitigated by direct supervision
Student Clerk 1 - Unity, Canada - Federated Co-operatives Limited
