Call Center - Aldersyde, Canada - AppleOne

    AppleOne
    AppleOne Aldersyde, Canada

    2 weeks ago

    Default job background
    Description
    AppleOne is hiring Call Center Customer Service Representatives in Alberta
    100% remote role - *CANDIDATES MUST LIVE LOCAL WITHIN ALBERTA


    • SALARY: Unilingual:
    $21 per hour


    • SHIFT: 5:30am-9:00pm (MUST be available between these hours, no exceptions)

    This position offers:

    • 3 weeks of vacation
    • Benefits – health and dental
    • RRSP matching

    As a Customer Service Representative, you will be responsible for providing exceptional customer service to our incoming call center clients.

    You will play a key role in enhancing the customer experience by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately, while working in a dynamic fast-paced environment.


    Duties:

    • Answer phone calls efficiently to support the organization's targets, while meeting quality guidelines.
    • Understand and comply with the organizations, legislated and client policies and work procedures accurately to provide excellent customer service.
    • Adhere to your work commitment and daily schedule so that the organization can meet its business goals efficiently and reliably.
    • Manage your interactions with callers, clients and colleagues respectfully, collaboratively and professionally to contribute to a harmonious, productive work environment.