Planning Coordinator - Brantford, Canada - DHL

DHL

Verified Company

Brantford, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_DHL is Hiring_

At
DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At
DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join
DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us._

**_

Position:
Planning Coordinator

Shift:
Monday - Friday, 3 pm - 11 pm

Pay:
$23.50 per hour

Be part of the world's largest logistics company _
_DHL has been certified as a Great Place to Work and Top Employer in the US and Canada for the 3rd year in a row_

_ Core Benefits - Full Time Associates_
- _ Associates are eligible for a standard offering of medical and dental coverage and standard Long-Term Disability option_
- _ Basic life and accidental death & dismemberment (AD&D) insurance_
- _ Short-term disability_

_ Optional benefits you may choose:_
- _ Retirement: DCPP, RRSP and TFSA savings plans_
- _ Paid Time Off (PTO)_
- _ Paid holidays_
- _ Education reimbursement program (HR site administered)_

Role Purpose:

Provides to the customer product, service and transit information while processing orders and resolving any product and service issues.

Acts as a liaison to facilitate issue resolution; under close supervision, may tender to carriers as part of resolution process.

Key Accountabilities:

Records and maintains account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Required Education and Experience:

High School Diploma or Equivalent
Six months to one year customer service experience, preferred
Six months to one year data entry experience, preferred
Six months to one year experience generating reports, preferred
Six months to one year database experie

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.

Brand:

DHL
Address: 225 Henry St Brantford, ON - N3S7R4

Property Description:
Brantford ON CNRC

Property Number: 1041