Student, Digital Employee Experience Communications - Waterloo, Canada - Sun Life

Sun Life

Verified Company

Waterloo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our student and new graduate programs offer a chance to explore Sun Life from the inside.

You'll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Sun Life's Chief Technology Office (CTO) Employee Experience Delivery (EED) team's mandate is to provide a frictionless technology experience to all Sun Life employees, focusing on enterprise tools that enhance productivity and collaboration (such as the Microsoft Teams, MS365 and Workplace).

The team supports many internal IT partners by providing guidance and tailor-made solutions in the areas of communication, adoption, change management and training.

By fostering strong relationships with the IT teams, business groups and employees the team provides services that are employee centred.

- and employee needs, the Student will help drive the service evolution, as well as provide visibility into service performance through executive reports. This will require strong communication skills. Applicants should be individuals with strong, demonstrated collaboration skills, are detail-oriented, have proven experience communicating the value of technology solutions to non-technical business audiences, are creative in developing communication material, and thrive in a deadline
- and objectives-oriented environment.

Term Length: 8-months (September April 2025)

What will you do?

Develop communication material, service documentation and best practices to support increased adoption and effectiveness of services
Manage peertopeer learning and adoption platforms for collaboration and productivity tools
Gather employee feedback about collaboration and productivity tools
Analyze data and create reports with recommendations
Support change management projects as needed

What do you need to succeed?

Demonstrated analytical and problem solving skills
Strong communication skills, both written and verbal
Empathy
Attention to detail
Ability to build effective working relationships across both business and technical teams
Strong planning and organizational skills, with the ability to multitask
Flexibility and the ability to quickly adapt to changing priorities
Excellent PC skills (Windows 10, Microsoft Office, MS Teams, SharePoint Online, Workplace by Facebook)

What is in it for you?

A friendly, collaborative, and inclusive culture where you're an innovator and trusted partner
An environment of continuous learning and improvement
We're honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work Canada

The Base Pay range is for the primary location for which the job is posted for.

The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

19/05/2024