Sales & Rental Associates - Toronto, Canada - Force Capital Agency

Description

One of our client is looking for a Sales & Rental Associates .

This role in key customer facing role coordinating the sale and rent of our in-store Construction Equipment through:

Responsibilities

Always providing enthusiastic and professional customer service ensuring the resolution of any issues, both in person and over the phone

Processing the sale or rent of a variety of equipment, including but not limited to General Tools, Lawn & Garden equipment, Generators, Heaters, Light/Medium Construction equipment, etc.

Coordinating equipment delivery/pick up and booking equipment reservations using our Rental Management computer system
Possessing excellent knowledge on equipment such as operation, features, related accessories, safe operating techniques and effectively transferring this knowledge to customers
Anticipating product demand, tracking availability, and ensuring equipment is "rental ready"
Probing customer's equipment needs and making informed merchandise suggestions while maximizing all up-sell and cross-sell opportunities
Maintaining inventory documentation and proper equipment levels to minimize stock outs and lost rentals

Accurately entering and completing all work orders and related paperwork with respect to the sale or rent of equipment in order to preserve the integrity of our Rental Management computer system.

Participating in store merchandising objectives involving display changes, aisle/stock replenishment, and pricing
Assisting customers and store drivers with moving and loading/unloading equipment, and demonstrating its safe operation where required
Adhering to and promoting our Company Safety Policies, including wearing all required PPE

Qualifications
High School Diploma or equivalent is preferred, but not required
Minimum 2 years of customer service experience, with a strong preference for experience in equipment rental services, home improvement centers, or similar background
Exceptional interpersonal and communication skills and effectively able to deal with customers in person and on the phone
Working knowledge and understanding of general tools and construction equipment is an asset
Able to multitask and work effectively in a fast-paced team environment
Comfortable lifting up to 50 lbs. on a regular basis
G Driver's license with a clean abstract is a bonus


Job Type:
Full-time


Salary:
$20.00-$24.00 per hour


Benefits:
Dental care
On-site parking
Paid time off

Day range:
Monday to Friday

Flexible Language Requirement:
French not required

Shift:
Morning shift


Education:
Secondary School (preferred)


Experience:
sales: 1 year (preferred)

Customer service: 1 year (preferred)


Licence/Certification:
Serving It Right (preferred)


Ability to Commute:
Toronto, ON (required)


Ability to Relocate:

Toronto, ON:
Relocate before starting work (required)


Work Location:
In person