Foster Clerk - Winnipeg, Canada - Winnipeg Humane Society
Description
Date:
May 24th, 2023
Position Title:
Foster Clerk, Full Time
Department:
Volunteer-Foster
Reports to:
Director, Volunteer & Foster
Classification:
Union
Rate:
$ $20.67
Hours:
Monday to Friday,40 hours/week, 11:00am - 7:00pm.
Days/Times of shifts could vary/change.
Start Date:
ASAP
Closing Date for Internal Applicants:
May 29, 2023***
Closing Date for External Applicants: Open until filled.
Position Summary:
The Foster Clerk establishes relationships, communicates, and engages with Foster
Parents to ensure a positive animal-foster volunteer experience. Regular, daily
involvement with other WHS departmental staff, volunteers, vendors, and community
partners. Provides excellent service to carry out foster volunteer-animal appointments
and follow-ups.
Duties and Responsibilities:
- Set up and maintain foster-related files for animals and foster parents.
- Organize supplies for foster parents and account for equipment loaned.
- Perform follow-up calls, provide support to foster parents, and schedule any health
- Schedule pick up/return appointments for animals awaiting foster.
- Educate new foster parents on responsibilities of animal care.
- Maintain foster supplies in an organized manner.
- Offer resources to foster parents and support team with outreach opportunities to
- Communicate with other Foster/Intake staff and volunteers to ensure coordination
- Other duties as reasonably assigned.
Standards of Performance:
- Keeping the mission of the Winnipeg Humane Society in the forefront when
Society both inside and outside of the shelter environment.
- High standards of customer service.
- Communicate effectively with all departments, volunteers, and customers.
- Confidentiality is maintained on all matters pertaining to the WHS.
- Exemplary level of care provided to all animals in accordance with The
- Reliability and diligence in position.
Accountability:
Directly accountable to the Manager, Volunteer & Foster.
Authority:
Authority to perform all assigned duties and responsibilities within established policies and
procedures.
Interpersonal Relationships:
Regular, daily involvement with other WHS departments, volunteers, and customers.
Exemplifies Winnipeg Humane Society's Core Values:
- We are and always will be humane.
- We sincerely respect each other.
- We communicate proactively, and we listen.
- We are humble, and we are always willing to accept better and new ideas.
- We are committed to transparency and accountability.
Participates in creating a thriving Culture of Philanthropy at Winnipeg Humane Society
by:
- Being knowledgeable and supportive of WHS programs
- Sharing their passion for service to animals, people, and our community with our
- guests.
- Serving as an inspiration to all guests by providing an exemplary level of animal care
- and guest service.
- Being able to communicate a compelling case for support that demonstrates the
Abilities, Skills & Knowledge:
- Exemplary customer service skills and experience working with the public
- Excellent attention to detail and accuracy when completing all tasks.
- Must be able to work independently and as a team.
- Good time management and organizational skills.
- Excellent problem-solving skills.
- Excellent oral and written communication skills.
- Good computer literacy.
- Ability to handle sometimes large, unruly dogs, fractious cats, and a variety of
- Basic knowledge of animal care, animal behaviour, and health issues.
- Ability to work under mínimal supervision.
Education, Training & Experience:
- High School Diploma or Equivalent.
- More than 6 months and less than or including 12 months experience required.
- Experience working with volunteers.
- Experience working with a nonprofit.
- Any previous animal health care experience.
- Fear free certification.
Forward your resume and cover letter to:
Attention:
Kelle Greene, Director, Volunteer & Foster
The WHS is committed to providing accessible employment, and ensuring that
requires accommodation during the hiring process, Human Resources Services
will work with the individual to meet their needs.
NO PHONE CALLS PLEASE
We thank all applicants for their interest, but only those selected for an interview
will be contacted. For more information and other employment opportunities,
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