Donor Care Associate - Ottawa, Canada - Canadian Blood Services

Canadian Blood Services

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Canadian Blood Services is looking for a
Donor Care Associate to join our dynamic
Donor & Clinical Services team in
Ottawa.

Job category:
Laboratory and phlebotomy

Job posting ID: 4257

Employment status:
Regular part-time

Possible schedule/FTE:0.3

Classification:
BT OPSEU 477

Salary/Rate of pay:
$24.90

Application deadline:

Somewhere in Canada there's a life you can save.
Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians.

Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.

Join Canada's Lifeline and make a meaningful difference every day.

About the role

In this role, you will be working face-to-face with our donors, clinic team members and volunteers and providing them with safe and quality service during each phase of the collection process.

Through interacting with our healthy donors, you will play an integral role in building and promoting a positive donor experience.

Key responsibilities include:

Conducting donor registration and confidential screening to determine eligibility and consent
Assisting in the collection of whole blood and apheresis blood components, in accordance with health and safety standards, to provide lifesaving treatments for Canadians
Monitoring donors for safety and comfort, providing post donation care and instructions
Preparing units, specimens and documents for the production site
Assisting in setup and tear down of equipment and supplies
Promoting a positive donor experience through exceptional customer service and respect for donor privacy in a multidisciplinary team environment

Qualifications:

Completion of secondary education. Certification or training in Phlebotomy is an asset
Excellent interpersonal, teamwork and customer service skills
Ability to communicate effectively with colleagues, volunteers and donors
Ability to work variable shifts and travel on a regular basis for mobile clinics, including overnights
Ability to focus to ensure safe processing and handling of products and following procedures
Ability to stoop, kneel, crouch, lift and carry specimen boxes weighing up to 10kg

Benefits**:

Payments in lieu for vacation, holidays and benefits
Option to join Defined benefits pension plan
Employee discounts, wellness program, and more

Additional information:

This is Regular Part-Time position with scheduled to work a minimum of 22.5 hours bi-weekly based on a 0.3 FTE.

Must be flexible to accommodate assigned shifts which are based on operational needs; it can include days, evenings, weekends and holidays.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada.

We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
If this role resonates with you, we encourage you to apply This could be your first step towards a meaningful and inspiring career.

Come to work each day knowing that you save lives.
We thank all applicants for their interest.

However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted.

Applicants who require accommodation should discuss their needs with us.