Service Advisor - Victoria, Canada - Harris Victoria Chrysler

Harris Victoria Chrysler

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Harris Victoria Dodge is looking for a

Service Advisor
The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.

Job Duties:

Work with customers to understand their needs.
Work with customers to answer questions or concerns.
Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
Complete a follow up to ensure that customers have no additional questions about the repair of their vehicle.
Process work orders accurately and efficiently
Coordinate with dispatch, techs, and lot staff for updates on repairs, customer shuttles, promise times, etc.
Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
Excellent listening skills.
Ability to problem solve and high attention to detail.
Loves a fast pace environment.
Computer skills and understanding of technology.
Experience with PBS or comparable software considered an asset.
Valid BC drivers license is required

Why Work for Harris Victoria Dodge:

Competitive wage
Bonus pay plan
Full benefits
Opportunity for growth within the dealership and auto group
Great workplace environment in our brand new location
Supportive work environment
Flexible work shifts
Fully paid training

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest