Night Auditor/front Desk Agent - Airdrie, Canada - Holiday Inn Express & Suites Airdrie
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Holiday Inn Express & Suites Airdrie
Airdrie, Canada
Verified Company
3 weeks ago
Description
Holiday Inn Express Airdrie is currently looking for a Night Auditor/Front Desk Agent to join our team.As a Night Auditor/Front Desk Agent, you'll be responsible for providing the highest level of service to all our hotel guests.
Responsibilities:
Key responsibilities of a Night Auditor/Front Desk Agent include:
- Checking guests in and out of the hotel in a efficient, courteous and professional manner
- Working closely with other departments to ensure special requests are noted and fulfilled
- Interacting with hotel associates in a professional manner
- Answering the telephone in a professional manner and assisting guests with any questions, directions, etc
- Managing and resolving all guest complaints and compliments in a timely and courteous manner
- Maintaining an up to date working knowledge of all property amenities as well as any special events
Qualifications
- High school degree or equivalent
- Strong computer skills
- Pleasant telephone demeanor
- Ability to stay calm in stressful situations
- Must have the ability to communicate clearly and directly with guests
Must have the ability to work overnight and be available for all days of the week.
Job Type:
Part-time
Salary:
$16.00-$17.00 per hour
Benefits:
- Dental care
- Extended health care
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
Hotel Front Desk: 1 year (required)
Language:
- English (required)
Ability to Commute:
- Airdrie, AB T4A 2G8 (required)
Work Location:
In person