Shop Manager - Toronto, Canada - Ferre Sposa

Description

SHOP MANAGER

Company Purpose:
to promote deeply fulfilling relationships that last


Company Vision & Mission:

• Be the most sought after instore wedding dress shopping experience and onlinebridal offtherack and accessories shopping experience in Canada
• We specialize in helping the modern traditional bride brides unveil and express their true beauty and celebrating it by sharing our refined taste
• Our brides trust us to guide them in selecting their gown with sincerity through an uplifting process that exemplifies our commitment to empowerment and selfexpression
• Our spirited and committed team provides a culture that is lighthearted, supportive and positive and this translates to a memorable experience for our brides and our team
• Community is one of our core values, and we set out to contribute efforts to our local community: for every wedding dress sold, we help a person in need

Mission for Shop Manager:

• You are someone capable of translating vision into reality
• Someone whose focus is on empowering and developing our team to provide the best guest experience possible
• Someone who is an innovative, charismatic achiever who is driven by our passion for people, profit, service and exceptional environments
• You are building a career that lets you flex some strong entrepreneurial muscle and you know that what you do makes a difference in the world
• You have an inherent desire to learn, connect, and create

Skill Sets:

• Strong
  people management skills, able to assemble and manage a new team of people
• You possess an
  entrepreneurial spirit and continuously innovate to achieve great results.
• Strong
  relationship builder able to establish both internal and external working relationships in order to identify and implement strategies for business growth
• Strong
  business management skills able to balance the rewards of meeting business objectives with the risk of loss of customer, employee, reputation
• Strong
  communication and presentation skills able to hold meetings

-
Flexibility to work within store operating hours is required


Key Criteria/Requirements:

• 23 years experience in management/leadership roles
• Boutique/Luxury goods experience an asset
• Experience in effectively meeting/exceeding sales goals and targets individually
• Experience in managing sales targets for teams of 5+
• Experience in conflict management handling customer/staff issues effectively so both parties are satisfied

• Full Weekend Availability

• Saturday and Sunday from 9am 6pm

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Interviews can be remote if needed or in store safely social distanced depending on comfort level/current restrictions; All customers and staff required to wear masks; currently offering virtual appointments and curbside pickups only


Experience:

Retail Management: 2 years (preferred)


Work Location:
In person