Client Service Manager - Toronto, Canada - BFL Canada

BFL Canada
BFL Canada
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
Job Details

Description


WHO WE ARE
Founded in 1987 by Barry F.

Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America.

The firm has a team of over 1000 professionals located in 24 offices across the country.

Our employees have free rein to demonstrate their creativity, leadership and entrepreneurial skills since we believe in each one of them.

BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.


BFL CANADA is seeking a Client Service Manager for its Transportation Team in their Toronto Office
The primary purpose of this position is to provide support to our Producers and service their clients.

This position will also provide, where required, exemplary service and products to new and existing clients by building and fostering strong relationships with insurers and other industry service providers.

If you are looking for a dynamic work opportunity, keep reading


What your day to day as a Client Service Manager looks like:

  • Manage accounts independently from A to Z.
  • Respond to RFPs in conjunction with Producers.
  • Negotiate with insurers and conduct marketing exercises for new and renewal business.
  • Prepare proposals for new and renewal business.
  • Respond to telephone calls and written inquiries from clients and underwriters.
  • Review policy wordings and other documentation for accuracy and completeness.
  • Assist in developing marketing and client presentations.
  • Monitor and follow up on outstanding client's receivable.
  • Coordinate the client service team to ensure client needs are satisfied.
  • Other miscellaneous duties and special projects as required.
  • College diploma and a minimum of 7+ years of work experience in insurance.
  • RIBO licensed.
  • In depth knowledge within the long, haul transportation business segment.
  • Strong verbal and written communication skills.
  • Excellent knowledge of EPIC is an asset and Microsoft Excel is required.
  • Customer focused and sales oriented.
  • Ability to work well independently and as part of a team.
  • Detail oriented with excellent organizational and time management skills.
  • CIP and /or CRM designations are an asset.

Perks

  • Join a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
  • Work in an organization that believes in integrity, respect and recognition of diversity and community support.
  • Enjoy a competitive salary and a multitude of benefits from your first day with us including generous medical and dental coverage, telemedicine, an employee and family assistance program and RRSPs;
  • Choose our hybrid work program allowing you to maximize the benefits and efficiency of both facetoface and telecommuting work.
  • Develop your career by choosing a company that encourages, supports continuing education, and invests in the training of its employees.
  • Choose a stimulating work environment that will allow you to grow both personally and professionally, with a team, projects and challenges that are motivating and rewarding.
  • We offer more than a job, we offer a career
Our BFL CANADA Toronto office is located in beautiful downtown, in the core of the Financial District.

Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work.


Let's stay in touch:
follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.
Visit our website to learn more about us:
Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

More jobs from BFL Canada