Operations Administrator - Mississauga, Canada - GardaWorld

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    Description

    We are hiring an Administrator, Operations Support for our Secure Transport division at our Mississauga, ON branch.

    What you'll be doing

  • Logging/tracking of information using excel to ensure all data is up to date.
  • Following up with crews to ensure all issues are dealt with in a timely manner
  • Communicating with operations (management) on a daily basis
  • Assisting shift supervisors with all other administrative tasks
  • Coordinating with our fleet department to ensure all trucks are in working order
  • Handling all customer inquiries and issues in a timely manner
  • Collaborate with the team to reduce overtime by seeking and applying scheduling knowledge
  • Daily crews calls to ensure all route are on track and will be able to complete within their scheduled times.
  • Use scheduling software to filling in the daily schedules ( day shifts) and assisting with scheduling if needed on nights.
  • Ensure a high level of accuracy of data input into the scheduling program, ensuring that new or more accurate information is diligently input, and all input deadlines are met
  • What we offer

  • Permanent overnight position
  • Work benefits
  • Safe work environment with efficient equipment
  • On-site parking
  • International company offering many career opportunities
  • What we're looking for

  • Experience and/or knowledge in a logistical environment is a preferred
  • Available to work overnight shifts
  • Excellent written and verbal communication skills (English)
  • Proficient in Microsoft Word, Excel and Outlook
  • Attention to detail and ability to abide by operational and security policies and procedures
  • Excellent customer service skills
  • Ability to multi-task, problem-solve and make decisions quickly
  • Ability to organize and prioritize work activities
  • Strong teamwork and partnership orientation
  • Strong critical thinking and active listening