Sale & Leasing Consultant / Product Advisor- Mini - Toronto, Canada - BMW Toronto

BMW Toronto

Verified Company

Toronto, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

MINI Toronto is adding to the team

We have an opportunity available to join our team as a Sales Consultant/ Product Advisor. MINI Toronto has a long history of elite level performance.

To maintain high levels of performance we need team members who:

Understand Client Care
Have Entrepreneurial Confidence
Are Results Based Driven
Organized and Time Efficient
Well put together

What MINI Toronto Brings to the Table:

Health & Dental Insurance
Life Insurance
Critical Illness
Profit Sharing
1 on 1 training with management, thirdparty companies, and MINI Canada
Closed Sundays & 1 day off between Tuesday and Friday
2 Weeks Vacation
Mix of morning and evening shifts to help accommodate your lifestyle

Your day to day at MINI Toronto:

Start your day off by responding to online web leads that came in and were assigned to you overnight
Answer incoming phone calls; both answering client's questions and generating in store appointments
Assist with walk in clients that require assistance throughout the day
Then ensure you've reviewed and followed up with your customers within 24 hours of meeting them and on a daily basis moving forward until that particular client has purchased or is no longer interested
Once follow up is complete, review and ensure that your sold vehicles are on schedule for delivery and make any adjustments and contacts as required.
Make outbound sales calls to help initiate and complete the sales process
Manage your own portfolio of lease and finance maturities to ensure retention rates are met
Keep up to date with current and future incoming inventory
Successfully demonstrate each vehicle and complete test drives
Be able to identify the needs of clients you are dealing with while building positive customer relationships
Confidently present various payment options to your client that suit their needs
Ask for the sale
Successfully deliver vehicles to their sold clients post sale at the store and occasionally offsite
Complete follow up postdelivery to ensure high levels of Customer Satisfaction Index (CSI)
Promote a positive professional manner and work with the team to accomplish an overall goal
Strong physical and verbal communication skills
The ability to establish and maintain customer relationships
The ability to read and interpret a client's needs/situation
Strong time management skills
The ability to work under pressure and exceed projected targets/goals
Strong attention to detail
Strong negotiation skills; the ability to ask for the sale and ability to handle rejection
The ability to adapt to changing situations
Creative thinking to overcome obstacles leading to a sale/delivery
OMVIC license
A valid Ontario G-Class driver's license
University or College Degree; preferred background in business and administration