Residential Operations - Vancouver, Canada - QuadReal Property Group

QuadReal Property Group

Verified Company

Vancouver, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion.

From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets.

QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves.

Now and for generations to come.

QuadReal:
Excellence lives here.

and engaging learning environment while developing skills and business acumen.

Students will have the opportunity to participate in a variety of experiences including our Corporate Speaker Series, Fireside Chats, Volunteer opportunities and Networking events.

Based in Toronto or Calgary, the Co-op/Intern, Residential Operations - Community will report to the Residential Training Manager and support a wide range of Residential Operations roles.

Based on a rotational approach, time will be spent at Communities performing a variety of Management and Maintenance roles as well as within corporate office supporting groups such as; Marketing, Training, Revenue & Operations Management and Capital Planning.

What we offer:

An organization and leaders that support your development through meaningful work experience
A Student Mentorship Program designed to provide 1:1 support throughout your experience
Opportunities to build your industry knowledge through Corporate Speaker Series & Fireside Chats
Giving back to community with your peers and team members through volunteering events
Opportunities to build long lasting industry and professional relationships

What You Will experience:

Leasing

Participate in the full leasing process; securing appointments to view the property and update/record activity in Yardi Voyager and Rent Café/CRM as applicable
Inspect all vacant suites weekly to ensure suites are in optimal condition for showings/appointments
Conduct property tours and show available suites to prospective residents and ensure standards as per QuadReal's leasing policy are met when engaging with prospective residents
Leveraging Sentry provide a comprehensive overview of the property, including availability of suite types and layouts, common areas and amenities of the building, surrounding neighborhood and valueadded services provided
Assemble and provide movein packages to new residents using SharePoint, Yardi Voyager and Rent Café
Communicate and work with Community Manager to ensure suites are delivered on time and as promised, providing movein inspections and new home orientation with new residents
Coordinate reservations of elevators for move ins and move outs

Community Management

Provide administrative support as required, including preparation of notices and other resident correspondence, QuadReal Living updates, courier & mail handling, as well as maintain resident and contractor contact information in Yardi Voyager
Professionally and courteously handle all inquiries, feedback, complaints, or concerns
Promote usage of Resident facing technology
Work with Assistant Community Manager to monitor aged receivables report weekly for delinquency enabling the Assistant Community Manager with the collection of delinquent rents
Work with Assistant Community Manager to serve all legal documentation pertaining to nonpayment of rent and/or further landlord/resident process or litigation as directed and in compliance with Residential Tenancy Act
Work with Community team to execute paper purge project

Maintenance Operations

Shadow Maintenance team while performing scheduled, preventive, routine, and emergency maintenance as directed by the Maintenance Manager or Community Manager, and record activities utilizing Yardi Voyager Mobile Maintenance
Accompany trades work such as painters, electricians, plumbers, etc., when necessary, as directed by the Maintenance Manager or Community Manager
Working with the Maintenance team you are Responsible for cleaning duties, including litter pickup, sweeping, shoveling, pressure washing, or other as assigned by the Maintenance Manager or Community Manager
Work with Maintenance team to prepare and organize waste and recycling bins to maintain order and cleanliness in the garbage room
Work with Maintenance team to ensure property, grounds and vacant suites are kept clean in accordance with QuadReal standards

What you'll Bring:

Currently enrolled in an academic program preferably in Real Estate, Business, Urban Development, Property Management or other closely correlated programs like marketing or hospitality management
Excellent communication and present