program operations specialist - Vancouver - beBeeInsurance

    beBeeInsurance
    beBeeInsurance Vancouver

    1 week ago

    Job title: Client & Program Manager

    Description

    About Our Client and Program Manager Role


    Job Description


    The ideal candidate will support non-profit housing providers participating in our insurance program, helping clients navigate policy information, renewal timelines, and claims processes.



    • Serve as the first point of contact for member inquiries related to the insurance program

    • Provide clear explanations of policy structure, deductibles, and renewal steps

    • Maintain timely response standards for all member interactions

    • Collaborate closely with external brokers to route requests appropriately


    • Bachelor's degree in business or a related field (or equivalent experience)

    • < li >At least 3 years of experience in customer service or a related role within the insurance industry
           < /ul >< h4 >Technical Skills< ulclass=" list-style-none" >  
                                                  


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