Ensure qualified leads are prospected; you'll schedule meetings with Account Executives
Qualify sales leads through calls, emails, texts, and social outreach to understand what clients need from a business banking provider
Pitch Relay's partnership program by highlighting relevant product aspects based on the small business owner and their advisors' needs
Schedule a high volume of meetings with qualified leads through outbound outreach, balancing assigned accounts with self-prospecting
Gather relevant information during discussions to set up Account Executives for success
Strategize with the Sales team to improve overall sales process efficiency
1+ years of experience in a high-volume sales role (e.g., retail, staffing agency, or prior BDR/SDR) or similar
Strong written and verbal communication skills
Articulate via phone, email, and in-person
Strong work ethic with the ability to work autonomously
Receptive to constructive feedback and new sales strategies
Hungry for growth, with a strong desire to achieve excellence, thriving in a competitive environment
Experience in a SaaS or fintech startup, accounting software, or neobank
Worked with SMBs in North America
Experience with Salesforce, HubSpot, or similar CRM tools
Proven track record in cold calling
Entrepreneurial experience or worked in a family business
Competitive salary and meaningful equity: Relay employees are owners, with equity and a competitive salary.
Comprehensive health benefits: full health benefits from day one, including flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
Flexible vacation and time off: starting with 15 vacation days and 5 flex days, plus an extra week of office closure during year-end holidays.
Parental leave with top-up: 12 weeks off with 100% salary top-up for all full-time employees, regardless of location, available for birthing, non-birthing, and adoptive parents.
Hybrid work environment: Toronto office three days a week with lunch, snacks, and beverages provided.
Dog-friendly space: our 100% floof-friendly office.
Personal and professional growth: ongoing feedback, mentorship, and coaching to support your growth and success.
Top-tier equipment: Mac-first company with equipment to support productive work.
Social connection: two annual company-wide events, quarterly team events, happy hours, and networking opportunities.
Stage 1: 30-minute Google Meet with a Talent team member
Stage 2: 45-minute Google Meet with the Business Development Manager
Stage 3: Take-home writing sample
Stage 4: 45-minute in-person interview with Leadership team
Stage 5: 60-minute Google Meet with a mock cold call exercise and Sales Leadership interview
You push relentlessly for reinvention: You continuously seek better ways and drive change.
You crave autonomy: You thrive with challenge, initiative, and the freedom to solve problems.
You own your work: You take pride in outcomes and follow through on commitments.
You seek growth over comfort: You embrace change and navigate new terrain to improve.
You care about impact, not noise: You measure success by results.
You're energized by complexity and ambiguity: You enjoy building from scratch and iterating with the team.
You seek feedback: Honest dialogue fuels growth and great work.
You're here for more than a job: The mission to help small businesses thrive matters to you.
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Business Development Representative - Toronto - Relay
Description
Overview
Our mission is to increase the success rate of small businesses. Relay is the all-in-one, collaborative money management platform built for employer SMBs and their finance function, focused on delivering a human-centric customer experience. We help SMBs be 'on the money'.
In the Business Development Representative (BDR) role, you will own the beginning of the sales cycle and introduce the benefits of Relay's virtual banking and partnership program while providing the best customer experience. If you're interested in fintech and joining a high-growth start-up, we'd love to learn more about you
What You'll Be Doing
Who You Are
Bonus Points
Our Commitment To You
The Interview Process
Why Relay Might Be the Perfect Fit For You
Our Promise
We're driving real change for small business owners, powered by remarkable people. At Relay, you'll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. You'll have the autonomy to make big decisions and the challenge to create work we're proud of.
What's Important to Us
We believe diverse applicants are essential to high-performing teams. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills. We will provide accommodations at any stage of the hiring process. If you require accommodations, please email your Talent Partner.
Disclaimer: For compliance reasons, all offers of employment are conditional upon a successful background check & employment verification through Certn.
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