Operations Manager - Halifax, Canada - Birecruit
Description
Role and Responsibilities include:
- Maintain accurate and uptodate systems.
- Responsible for preparing and executing routine tasks, overseeing operations of clinic locations, along with reviewing project updates on a regular basis.
- Plan, organize and prioritize multiple projects simultaneously
- Support operations of corporate locations working directly with the clinic team leads to maintain clinic standards in accordance with the brand policies
- Identify opportunities to improve operational processes, procedures, and systems across the franchise system, and implementation of Brand Systems + Treatment Protocols
- Create efficient workflows through documentation and reporting: maintain accurate records, reports, and documentation, including SOP's, agreements, manuals, training materials, and operational guidelines.
- Build and maintain strong relationships with franchisees and clinic leads, serving as a trusted problem solver
- Foster effective communication channels between franchisees and the corporate office, ensuring timely dissemination of information, addressing concerns, and facilitating constructive dialogue
Qualifications: - Must have the ability to make decisions, prioritize tasks and problem solve
- A hardworking, resourceful person with the ability to teach, coach, and direct team members
- Outstanding communication, interpersonal, and motivational skills
- Excellent organization skills and the ability to work in a fast paced environment
- Laser, Medical Aesthetics or Skincare industry or multiunit management related experience is an asset'
- Knowledge or interest in skincare, laser or medical aesthetics treatments preferred
Job Type:
- Full time
Our mission is to enable esthetic & wellness professionals to unlock their full potential.
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