Administrative Assistant - Edmonton, Canada - The Integrative Trauma and PTSD Recovery Centre

Description

• Manage front office operations including greeting clients, answering phones, and scheduling appointments.
• Handle client inquiries and provide information about our services.
• Maintain confidential client records and ensure compliance with privacy regulations.
• Assist in billing, invoicing, and processing payments.
• Coordinate with insurance companies for claim processing and verification.
• Organize and maintain office supplies and equipment.
• Provide general support to the psychologists and other staff members.

• Develop and implement a social media strategy in line with our practice's goals and ethics.
• Create, schedule, and post engaging content on various social media platforms (Facebook and Instagram).
• Monitor social media channels for client queries and feedback.
• Track and report on social media engagement and analytics.
• Stay updated with the latest trends in social media and mental health topics.

• Proven experience as an administrative assistant or relevant role.
• Familiarity with office equipment and software (e.g., MS Office, Google Suite).
• Excellent organizational and timemanagement skills.
• Strong communication and interpersonal abilities.
• Basic knowledge of social media platforms and digital marketing strategies.
• Ability to maintain confidentiality and sensitivity to mental health issues.
• High school diploma; additional qualifications in Office Administration or a related field are a plus.

• Prior experience in a healthcare or psychological services setting.
• Basic understanding of mental health terminology and practices.
• Creative skills for developing engaging and informative social media content.

• Extended health care

• Evening shift
• Monday to Friday
• Weekends as needed

• Overtime pay

• Secondary School (preferred)

• Front desk: 1 year (required)
• Administrative experience: 1 year (preferred)

• Edmonton, AB T6E 5Y1 (required)