Inside Sales Representative - Ottawa, Canada - Thermo Fisher Scientific
Description
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance.Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges.
Discover Impactful work:
A Day in the Life:
- Develop and maintain effective customer relations with purchasing and end users within assigned territory. Fluent French and English language (written and oral) is required for effective customer communications.
- Independently make decisions, but also use available resources to meet customer needs and work effectively with crossfunctional team of supplier and internal resources
- Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
- Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but facetoface customer meetings may be required
- Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
- Handle pricing within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory
- Communicate with supervisor any customer issues or potential problems; perform other tasks assigned by manager
- Inform customers of supply and price trends and assist in inventory control
- Positively represent Thermo Fisher Scientific at all times throughout customer locations
Keys to Success:
Education
- Bachelor's degree, preferably in the sciences
Experience
- Prior sales or lab experience is an asset
Knowledge, Skills, Abilities
- Strong interpersonal, oral and written communication, and presentation skills
- Fluent French and English language skills (written and oral) is required
- Must possess a strong desire to serve the customer
- Must deliver excellent customer service
- Must possess the organizational skills to multitask and meet deadlines as needed
- Must be willing to travel to customer locations, if needed
- Demonstrates the Thermo Fisher values (The Four I's)
- Integrity, Intensity, Innovation, and Involvement
A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
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