Universal Fraud Agent, Overnight, Remote - Montreal

Only for registered members Montreal, Canada

1 month ago

Default job background
Full time

Job summary

We're building a relationship-oriented bank for the modern world. As a member of the Fraud Contact Centre team, a Fraud Agent will be responsible for ensuring service delivery to external and internal customers consistent with CIBC's vision of winning customer loyalty through service excellence.

Responsibilities

  • Identify suspected fraudulent activities using knowledge of risk management principles.
  • Analyze and conduct investigations of client transactions through credit cards and debit cards.

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