Specialist, Regulatory Affairs - Toronto, ON, Canada - Brunel

Description

Bilingual Medical Information Specialist (renewable contract) Remote – Greater Toronto Area

We are hiring a Bilingual (French/English) Medical Information Specialist for our client based in the Greater Toronto Area.

The Medical Information Specialist will contribute to ensuring evidence-based and accurate medical information of the company's products is provided to healthcare professionals, consumers and internal clients in a timely manner and in accordance with Canadian and Global Medical Information good scientific practices.

Support the Medical Information Contact Center (MICC) under external supplier responsibility. The Medical Information Specialist will also be responsible for developing and maintaining Canadian product scientific response documents. This is a 1-year, renewable contract position that will allow the successful candidate to work fully remotely.

Ensure quality of the information provided to our customers by supporting and monitoring MICC external supplier who is providing just in time evidence based information and scientific expertise on the company's products.

This includes scientific response documents for verbal and written frequently asked questions, as well as response to ad hoc enquiries.

Provide support to MICC external supplier for primary intake of adverse events and product complaints, in collaboration with Pharmacovigilance and Quality Assurance teams.

Perform quality control of MICC external supplier.
Provide regular feedback/training to MICC external supplier to optimize Medical Information services.
Develop and maintain Canadian product scientific response documents.

Contribute to the development, review and update of scientific response documents such as FAQs/Q&As, letters and technical sheets for use in verbal and written responses.

Maintain strong relations with Canadian and Global Medical Information teams to optimize sharing of product information.
Ensure Medical Information materials are compliant with Canadian and Global Medical Information good scientific practices.
Contribute to optimization of Global Medical Information systems.
Assess value of scientific response documents for access through Medical Information self-serve web portal.

Participate in the development of specific technical/medical responses or analysis to specific situations such as product discontinuation, media attention, crisis situations and responses to Health Canada or other organizations within the assigned therapeutic areas.

Analyze and share customer insights with commercial and field teams to meet customer needs.
Deliver training on Medical Information services and processes for commercial, field teams and patient support program suppliers.


Bilingual:
written and spoken French and English
~3+ years of in-depth experience of pharmaceutical medical information processes is necessary.
~ Some experience in hospital, community pharmacy or in a drug information center would be an asset.
~ Excellent communication and medical writing skills.
~ Understanding of the clinical development process and of the commercial environment would be an asset.
~ Knowledge of Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft PowerPoint.
~ Knowledge of data sharing platform such as e-room or SharePoint.
~ Experience with scientific literature database such as Medline, Embase and Medscape.
~ Occasional meetings with external suppliers, participation in off-site meetings and scientific conferences.

Finding the next step in your career can be a fulltime job in itself.

Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.