Associate Sales and Customer Service - Ottawa, Canada - Intact

Intact

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're looking for Sales and Customer Service Associates to join our
Travel Operations team
We currently have openings in our Ottawa, ON office.

What you'll do here:

Working in a fastpaced inbound customer center
Quoting and selling travel insurance to new and existing clients in accordance with our sales quality call flow, sales processes, and underwriting guidelines
Servicing our existing clients by offering insightful and helpful advice regarding their travel insurance related questions
Process insurance transactions in accordance with underwriting and compliance guidelines to meet quality expectations
Using established procedures in a fastpaced computerized environment
Obtaining and/or maintaining provincial licenses

What you bring to the table:

Excellent organizational and customer service skills
Strong skills in communication (verbal, written and listening), timemanagement, multitasking, attention to detail, problem analysis/solving and overall work ethic
Experience in the Travel industry would be an asset
Able to work independently, as well as within a team, in a dynamic environment
Flexible to work a rotating schedule of days, evenings, and Saturdays
Bilingual in French and English is considered a definite asset
A&S, LLQP or RIBO designation would be an advantage

Here are a few reasons why others have joined our team:

An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A $600 annual wellness account that promotes an active lifestyle

Flexible Work Arrangements
We're proud to support a flexible hybrid approach which gives employees the best of both worlds.

Full-time: 35h/week