Assistant Manager - North York, Canada - Mango

Mango

Verified Company

North York, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn't be more excited

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women's, men's and kid's clothing and accessories and has over 2220 stores worldwide.

As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for
- fashion Assistant Managers in the GTA. This position reports directly to the Store Manager and together you will build the store team.

As the Assistant Manager at your
Yorkdale location you must be an exceptional leader who can motive, inspire, and develop the store team to maximize sales and profits, create an exceptional work environment and ensure an extraordinary customer experience to each and every customer.

The Assistant Manager (ASM) in partnership with the Store Manager is responsible for overseeing the financial success of the store; ensures positive customer experiences; demonstrates a strong ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience.

The Assistant Manager understands key business drivers and adjusts the business accordingly.

ASM COMPETENCIES AND SKILLS
The Assistant Manager must demonstrate a set of competencies/skills that establish them as a leader within the store. These competencies outline a skill-set that is required of a Assistant Manager to be successful in their role.

_Competencies include, but are not limited to:
_
**_

People:
Optimizes talent _
_by developing direct reports, building effective teams and attracting and retaining top talent individuals. __Influences people _**_through effective communication._

Drives engagement and motivates people. The ASM can influence people through persuasion, directing and delegation of tasks._

_ Results:
__Stays _
_focused on performance__. The ASM drives results and ensures accountability to those results. The A_SM is action oriented and resourceful._

_ Thought:
__Shows that they _
_understand the business __through a strong customer focus, heightened business insight and financial acumen. The ASM is capable of _
_making complex decisions__. When making complex decisions the ASM plans, sets priorities, and uses a strong decision quality._

_ Self:
__Remains _
_flexible and adaptable __and can manage ambiguity. The ASM is resilient and maintains composure in all situations._

The Assistant Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.

**Job Description

Assistant Manager
Key roles/ responsibilities**Assistant Managers are required to:
Provide and ensure legendary customer experiences consistently
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Build a team that works well together based on the needs of the store
Recruit, hire and staff
Ensure training of the associate team
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Direct merchandise flow
Ensure visual & merchandising standards and a positive instore experience
Manage controllable expenses
Maintain Mango Procedures
Loss Prevention and Safety

REQUIRED SKILLS/EXPERIENCE

Minimum of (1) three years of specialty, luxury goods or a comparable retail environment
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a teamenvironment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people.
Proficient in windowsbased software such as Excel, Word and Outlook

PHYSICAL CAPABILITIES

Ability to work a flex schedule (which includes nights, weekend and holiday availability)
Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
Ability to climb step stools and ladders
Ability to stand/walk for long periods at a time
Possess manual dexterity and handeye coordination
Ability to travel to other store locations (if needed) and attend district meetin