Care Coordinator - Toronto, Canada - Twig Fertility

Twig Fertility

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Twig Fertility

We're Twig Fertility - a leading fertility centre and reproductive health company dedicated to helping people navigate their fertility journey with personalized care and advanced treatment options.

We are on a mission to elevate today's fertility care and deliver a better experience for one and all - both patients and employees alike.

Our modern space brings a new definition to what healthcare can look like in Canada. Together with our state-of-the-art IVF lab and in-house pharmacy, we offer the full range of fertility services.

As an organization, we are continuously challenging the status quo and bringing a more compassionate vision for the way care should be.

We believe best-in-class care requires outstanding medicine and manner.

That's why we offer the latest fertility advancements and expertise, paired with a personalized, whole-person approach - all supported by state of the art equipment and a tech-enabled platform that makes accessing care easier than ever.

If you are looking to join a dynamic, passionate, and diverse team at the forefront of fertility care in Canada, let's chat.

Your impact

Deliver a personalized, inclusive and elevated care experience in a collaborative and a multidisciplinary environment
Bring strong verbal and written communications that allow patients to feel heard and supported

Your responsibilities

Coordinate the physician's and nurse practitioner's schedules including their clinic
Educate and support patients around clinic processes, diagnostic testing, and treatment
Document all communications with patients appropriately and thoroughly
Perform data entry as necessary
Schedule diagnostic tests for patients
Assist with inbound and outbound referrals management if required
Communicate with other physician and allied health care provider offices as needed
Help shape the care coordinator role by identifying opportunities to drive efficiency and a better experience for our clinic and patients

Your experience

Previous related experience in a medical or clinical office environment
Successful completion of a postsecondary certificate or diploma in Medical Administration or equivalent (preferred)
Strong interpersonal skills and a high degree of discretion
Effective verbal and written communication skills
Must enjoy learning and interacting with people of all backgrounds
Experience, willingness and comfort with providing care to LGBT2SQ individuals and couples
Comfortable working in a fastpaced environment and adaptable to change
Excellent time management abilities and attention to detail
Highly effective organizational skills, flexibility, and adaptability
Proficient in Microsoft Office or equivalent
Experience working within an EMR and/or CRM (preferred)

Your schedule

Full time

Monday

Friday

Perks and Benefits
At Twig we prioritize exceptional care for our patients and employees alike.

Our whole-person approach to care ensures that we provide our employees with an environment that supports both physical and mental well-being.

Our commitment to providing best-in-class care extends through our competitive compensation and benefits including: extended healthcare coverage inclusive of life insurance, dental, vision and mental health support, paid leave for pregnancy loss, flexible return to work plan for parental leave, one free cycle of IVF/IUI or egg freezing and free egg/embryo storage as long as you're employed.

Benefits: