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VP, Credit Risk Management - Canada - Windsorfamily
Description
WFCU Credit Union continues its strategic growth plan and is now moving beyond the borders of Southwestern Ontario resulting in an exciting and immediate new career opportunity for the role of:VICE PRESIDENT, RETAIL SERVICE
The Vice President, Retail Service engages and collaborates with the VP team to actively contribute to the dynamic leadership that drives the credit union's successful performance.
Responsibilities include contributing to the development and implementation of the strategic plan and translating it to departmental objectives.This position plays a pivotal role in driving retail, wealth & insurance sales as well as management growth and the ongoing development of employees.
WFCU Credit Union continues its strategic growth plan and is now moving beyond the borders of Southwestern Ontario resulting in an exciting and immediate new career opportunity for the role of:VICE PRESIDENT, RETAIL SERVICE
The Vice President, Retail Service engages and collaborates with the VP team to actively contribute to the dynamic leadership that drives the credit union's successful performance.
Responsibilities include contributing to the development and implementation of the strategic plan and translating it to departmental objectives.This position plays a pivotal role in driving retail, wealth & insurance sales as well as management growth and the ongoing development of employees.
In summary, the Vice President,Retail Service:
Directs the development and execution of the business development strategy and plans that will drive sales, increase revenue, expand markets, and accomplish the credit union's financial objectives.
Builds and manages our high performing retail sales team including retail locations, broker relationships, call center and wealth management.
Fosters a culture of sales and service excellence; Defines clear expectations and performance metrics for the sales team. Monitor sales performance against targets and implement corrective actions as needed.Supports our culture of accountability, ensuring staff members meet and exceed sales goals while complying with our risk management practices.
Researches and analyzes the business environment, competitors, and current/potential members to develop ideas for new products and services, pricing, and business models.
Develops a wide network of contacts to keep informed about current and future sector and market activities.Builds a strong pipeline of talent; identifying development opportunities, working with internal resources on career development plans to ensure succession planning.
Works with the senior leadership team to develop and implement annual sales goals and plans; performance criteria; Provides input on marketing campaigns and product innovation to align with our members' changing needs.
Actively supports business development and community investment opportunities, mentoring staff as required, including our representation at events across our regions of operation.
Ensures adherence to all policies, procedures, and guidelines to protect the credit union and our members.Assists in managing member issues within prescribed guidelines.
Demonstrated progression into roles with increasing responsibility within the financial services industry, with a minimum of 10 years experience in a managerial position.
A solid knowledge of financial products and services.Ability to analyze market data and trends to inform strategic decision-making.
CFP and experience in life insurance and related products is an asset.
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.
Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks.
This can be used towards a vacation package, spa services, gaming equipment, and moreDiscounts on WFCU's financial products and services, including a $10,000 Line of Credit at 0% interest.
A bank of up to 10 annual personal days, as well as 13+ paid holidays.
Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth largest credit union in Ontario, and twenty first largest credit union in Canada.
WFCU Credit Union operates nine retail locations across Windsor-Essex, one in Chatham, one in London, and three in the Waterloo Region through ECU – A Division of WFCU Credit Union.
WFCU also operates the digital entity, Omnia Direct.Through its variety of service channels including online and mobile banking, live telephone banking, and ATM services, WFCU Credit Union and its divisions have become the financial institutions of choice for more than 73,000 members across Ontario.
