Analyst Large Volume Contracting - Chatham-Kent, Canada - Enbridge

Enbridge

Verified Company

Chatham-Kent, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting End Date:
February 28, 2023

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

We offer opportunities for growth, a competitive benefits and pension plan, and generous time off. #joinourteam

Note:
Internally this role is known as Analyst Contracting.

What You Will Do:

Meet or exceed corporate customer satisfaction objectives by providing excellent front line response to requests and inquiries from External Parties (Customers, Agents, Marketers) and Internal Parties (In-Franchise Sales, Customer Care, GMS, AP, Billing).
Analyze and track contracting data and create appropriate contract packages for Distribution and Direct Purchase markets.
Investigate, coordinate and resolve inquiries using Unionline, ConTrax, SAP and other systems as required.
Maintain effective documentation of all issues and communicate with all involved parties.
Identify, plan, execute and test process and system improvements.
Run and analyze WEBi reports as required to support Contract Management inquiries.

Who You Are:

You will have the following education and experience:

A related university degree or technical diploma (Business, Finance, Math or Economics) with limited experience OR a combination of related certification and a minimum of five years directly related experience.
Proficient to advanced knowledge of: related office software; company databases; company structure and standard operating procedures; and/or office communications technology.
Strong professionalism, communication, collaboration, time management, and organizational skills.-
Ability to perform multiple work assignments at varying stages of completion with a high degree of accuracy while working to tight time constraints and changing priorities.-
Passion for upholding Enbridge's core values of Safety, Integrity, Respect, and Inclusion along with our ways of working.

Preferred:

Understanding of contract administration, customer billing and/or financial systems.
Working knowledge of ConTrax, Enerline, SAP CIS, WEBi, Adobe Acrobat, Excel, Word.
Understanding of Large Volume Contract language and rates.
Proven front line customer service/contact experience.
Experience in the natural gas and/or utilities market.

Working Conditions:

Overtime is sometimes required during monthly and annual contracting cycles.
Vacation time is arranged around the monthly contracting cycle.

Flex-Work:
Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our employees.

Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays.

Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid

Diversity and inclusion are important to us. Enbridge is an

Equal Opportunity and Affirmative Action Employer

We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting

Information For Applicants:

Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.