Operations Manager - Richmond, Canada - Tory Burch

Tory Burch

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY

This Role is Tailor-Made For You Because:

You are an expert in store operations, experienced with inventory management to managing a large operational staff and everything in between (facilities, expenses, vendor relationships to name a few).

You're accountable for creating a highly standardized environment in which customers have a transformational experience, employees are able to do their best and the business runs with ease.

This requires a constant balancing of priorities, including strategic, operational and leadership excellence and an authentic approach. A sense of humor is a plus

A Day In The Life:
The typical day is atypical.

As the operational expert, you are fully versed in all operational policies, procedures and guidelines for all aspects of the store.

You might be maintaining inventory accuracy and product flow, training store staff on technology and operational procedures, partnering with the GM and cross—functional partners to manage and maintain annual budgets, managing people resources, leading by example and setting clear goals and expectations to hold people accountable to a high standard of excellence.

You may also support the customer experience by working with PR/Marketing to execute special event needs.

The consistent thread is that you'll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role:

3 to 5 years of stock or operationsrelated experience in a high volume, customerdriven retail environment Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Must be at least 18 years of age

Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day.

Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence.

Come join us

Equal Employment Opportunity Statement

Disability Accommodation