Optometric Assistant/receptionist - Newmarket, Canada - Dr Rita Louie

Dr Rita Louie

Verified Company

Newmarket, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are the patient's first point of contact to our clinic and you are his/her guide for the duration he/she is with us.

You have a strong command of written and spoken English. You are an optimistic, cheerful person, who is interested in people.

You appreciate great customer service and you pride yourself in the way you present yourself and the work you perform.

Ideally you would have some customer service experience, but this job is well suited for someone who is curious to learn new things, calm and friendly while multi-tasking, detail oriented, efficient and computer savvy.

You can work independently, but also as part of a team, and you are flexible to do whatever it takes to get the job done

We have immediate opening for a permanent full-time (or part-time) position.

Most shifts are 1(or 2pm)-8 pm, but there are some during the daytime from 9am -3 pm AND alternate Saturdays (from 9 am -5 pm).

Tasks:

Answering multiline phones
Corresponding with other medical clinics and sales representatives
Greeting patients
Reviewing personal and medical information, third party billing and financial records
Performing necessary diagnostic tests
Advocating for the patient and his/her needs while in our clinic
Light cleaning and tidying of your work environment.
Bonus if you already know, fantastic if you wanting to learn about the wonderful world of glasses and lenses. We are willing to train, and broaden your skills in frame selection, lens recommendations, and custom fitting of glasses.