Pharmacy Assistant - Wasaga Beach, Canada - Mini Majors pharmacy

Description

Job Title:

Pharmacy Assisstant


Description:

Mini majors pharmacy is seeking a Pharmacy assistant to join our community-minded team on a full-time basis hours/week) in Wasaga Beach Ontario.

Competitive salary and friendly working atmosphere.

Full-time hours: 40 hours per week


DUTIES & RESPONSIBILITIES:


Customer Service

• Greet customer promptly and gather prescription information according to Standard Operating Procedures
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC's, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
• Set realistic customer expectations as to wait times and effectively communicate the time to the customer
• Locate and cash out prescriptions and any ancillary items, according to Standard Operating Procedures
• Provide accurate information in response to customer inquiries (e.g. store policies, Loyalty), according to
• Standard Operating Procedures. Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist
• Draw customer attention to literature or information as required
• Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.
• Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures
• Managing customer inquiries both in person and over the phone
• Adhere to all confidentiality and privacy requirements

Job Types:
Full-time, Part-time, Permanent


Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Work Location:
In person